Destiny Valadez
Victoria
Summary
Recent graduate seeking employment pertaining to Associate of Science degree. Brings a strong foundation in laboratory procedures, specimen handling techniques learned through coursework, along with data entry, accurate recordkeeping, and troubleshooting skills.
Overview
3
3
years of professional experience
Work History
Help Desk Assistant
Victoria College
08.2025 - 05.2026
- Provided technical support for software and hardware issues to students and faculty.
- Facilitated troubleshooting processes through remote desktop tools and ticketing systems.
- Assisted in maintaining inventory of IT equipment and software licenses for campus departments.
- Collaborated with IT team to streamline help desk operations, enhancing response times.
- Documented solutions and created knowledge base articles for recurring technical issues.
Sales Associate
Dairy Queen
06.2023 - 08.2024
- Collaborated with team members to meet daily service goals and improve workflow.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Prepared food items according to safety and quality standards, ensuring consistency.
- Maintained cleanliness and organization of dining area to enhance customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science -
Victoria College
2200 E Red River St, Victoria, TX 7790105-2026
Skills
- Work Planning and Prioritization
- Product knowledge
- Issue resolution
- Data entry
- Order fulfillment
- Inventory management
- Cross-functional teamwork
- Computer skills
Timeline
Help Desk Assistant
Victoria College
08.2025 - 05.2026
Sales Associate
Dairy Queen
06.2023 - 08.2024
Associate of Science -
Victoria College