Destiny Vanderlois
Huber Heights,OH
Summary
Dynamic bartender with proven skills in customer service and effective communication. Committed to enhancing dining experiences and driving customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Elsas Boro Cantina
Springboro, OH
03.2022 - Current
- Provided exceptional care to a large volume of customers in a dynamic setting.
- Established strong relationships with customers to better understand and meet needs.
- Executed effective time management strategies while serving multiple guests simultaneously.
- Observed consumption patterns to regulate portion sizes and prevent over-serving.
- Worked collaboratively with team members to ensure comprehensive care for all patrons.
- Engaged in continuous learning to improve knowledge of diverse recipes.
Prioritized customer satisfaction through efficient service delivery during peak hours. - Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area during service hours.
Server
Texas Roadhouse
Huber Heights, Ohio
09.2021 - 03.2022
- Utilized customer feedback to improve service quality and adapt menu offerings.
- Delivered food orders promptly while maintaining courteous interactions.
- Collaborated with kitchen staff to resolve complaints and ensure customer satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies and special requests.
- Interfaced with hosts, bussers, and kitchen staff to prepare for customer service.
- Handled guest inquiries and complaints with professionalism, ensuring timely resolutions.
- Operated POS terminals to accurately input orders, split bills, and calculate totals.
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu and products.
Server
Jason Aldean's Kitchen + Rooftop Bar
Nashville, Tennessee
07.2021 - 09.2021
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area during shifts.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Delivered excellent customer service to maximize satisfaction.
- Provided exceptional service to high volumes of daily customers.
- Accurately took orders from customers in a timely manner.
- Coordinated with restaurant staff to streamline operations and improve service flow.
Server
Old Chicago Pizza + Taproom
Clarksville, Tennessee-
09.2019 - 06.2021
- Delivered exceptional customer service by processing orders and addressing inquiries.
- Coordinated with kitchen staff to guarantee timely, accurate food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on menu items and service protocols effectively.
- Handled payments accurately using POS systems to complete transactions.
- Managed multiple tables while maintaining high levels of guest satisfaction.
- Addressed customer complaints to maintain a positive dining atmosphere.
- Handled guest inquiries efficiently to enhance overall customer experience.
Education
Bachelor of Science - Nursing
Wright State University
Dayton, OH08.2026
Associate of Science -
Austin Peay State University
Clarksville, TN12.2020
High School Diploma -
Houston County High School
Erin, TN05.2017
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Critical thinking
- Patient care
Certification
Basic Life Support
Timeline
Bartender
Elsas Boro Cantina
03.2022 - Current
Server
Texas Roadhouse
09.2021 - 03.2022
Server
Jason Aldean's Kitchen + Rooftop Bar
07.2021 - 09.2021
Server
Old Chicago Pizza + Taproom
09.2019 - 06.2021
Bachelor of Science - Nursing
Wright State University
Associate of Science -
Austin Peay State University
High School Diploma -
Houston County High School