Destiny Vega
Mason
Overview
16
16
years of professional experience
Work History
Mortgage Loan Officer
Union Home Mortgage
Cincinnati
08.2023 - Current
- Assisted clients with mortgage applications and documentation requirements.
- Maintained accurate records of loan progress and client communications.
- Provided excellent customer service to enhance client satisfaction and trust.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
- Maintained up-to-date knowledge of various loan products and compliance regulations.
- Informed customers of loan application requirements and deadlines.
- Set up debt payment plans based on client credit, income and assets.
Bartender
VOA Music Festival
West Chester
08.2024 - 08.2025
- Mixed and served beverages to festival attendees efficiently.
- Managed inventory of liquor and supplies during events.
- Collaborated with team to maintain cleanliness at the bar area.
- Provided excellent customer service in fast-paced environment.
- Processed transactions accurately using point-of-sale systems.
- Performed opening and closing duties including restocking supplies.
- Made friendly conversation with customers to provide enjoyable bar experience.
Cocktail Server /Restaurant Server
Vintage On Race
Cincinnati
08.2024 - 01.2025
- Provided attentive service to guests in a fast-paced dining environment.
- Delivered food and beverage orders promptly and accurately to tables.
- Managed cash and credit transactions efficiently during busy shifts.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Upheld company standards for customer service and guest satisfaction consistently.
- Provided excellent customer service at all times.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Hostess/Restaurant Food Server
Beer Haus
Cincinnati
01.2010 - 03.2012
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize table turnover.
- Coordinated with servers to ensure smooth dining experience.
- Maintained cleanliness of entrance and waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Provided exceptional service to high volume of daily customers.
Education
Paul Mitchell The School
Cincinnati, OH11-2013
Skills
- Time management abilities
- Team collaboration
- Self motivation
- Sales techniques
- Multitasking capacity
- Relationship management
- Active listening and learning
- Referral network development
Timeline
Bartender
VOA Music Festival
08.2024 - 08.2025
Cocktail Server /Restaurant Server
Vintage On Race
08.2024 - 01.2025
Mortgage Loan Officer
Union Home Mortgage
08.2023 - Current
Hostess/Restaurant Food Server
Beer Haus
01.2010 - 03.2012
Paul Mitchell The School