Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sheree Malatesta

Sheree Malatesta

Westlake,TX

Summary

Highly productive and efficient professional known for accurate and swift task completion. Specializes in risk assessment, regulatory compliance, and customer service management. Excels at communication, problem-solving, and adaptability, ensuring seamless processing and client satisfaction.

Overview

20
20
years of professional experience

Work History

Mortgage Loan Officer

Cardinal Financial
Fort Worth, TX
10.2021 - Current
  • Maintained current knowledge of secondary market trends, government programs and other available financing sources.
  • Educated customers on various aspects of mortgage financing options available.
  • Reviewed appraisals to ensure accuracy and completeness prior to submission to underwriting department.
  • Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
  • Conducted interviews with prospective clients to gather information regarding loan applications.
  • Ensured compliance with all federal, state and local regulations related to mortgage lending.

Account Analyst

American Honda Financial Services
01.2005 - 07.2018
  • Performed many job roles spanning from loan originations to collections
  • Maintained a great rapport with customers to encourage brand loyalty even during difficult situations
  • Remained up to date on all governmental laws and regulations related to finance and consumer privacy
  • Maintained 100% audit score on monthly reviews
  • Worked with credit bureaus to ensure accurate reporting and to correct inconsistencies
  • Participated in multiple committees to identify problems or opportunities to increase efficiency within the department and traveled to present solutions to executives
  • Maintained a competitive spirit and broke multiple monthly collection records in multiple departments.

Education

Texas MLO SAFE Requirements -

Allied Real Estate Schools
01.2021

BS Mass Communications -

Texas Wesleyan University
01.2004

Skills

  • Analytical Thinking
  • Time management abilities
  • Reporting and documentation
  • Proofreading
  • Microsoft Office
  • Meticulous attention to detail
  • Maintains confidentiality

Timeline

Mortgage Loan Officer

Cardinal Financial
10.2021 - Current

Account Analyst

American Honda Financial Services
01.2005 - 07.2018

Texas MLO SAFE Requirements -

Allied Real Estate Schools

BS Mass Communications -

Texas Wesleyan University
Sheree Malatesta