Destiny Velez
Paterson,NJ
Summary
Motivated individual with experience providing compassionate support to developmentally disabled clients. Skilled at providing a wide range of support services, including behavioral management, personal care, health maintenance, and recreational activities. Dedicated to helping clients reach their highest potential through individualized care plans and creative problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Hackensack Meridian Health
Hackensack, NJ
09.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Kept instruments and equipment clean and sanitized.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
DSP
EVERAS COMMUNITY SERVICES
South Hackensack, NJ
12.2022 - Current
- Responded promptly and positively to client requests for assistance
- Identified changes in client status or needs and communicated to supervisor
- Documented delivery of quality care in client's clinical record
- Attended team meetings to discuss the development of each client's plan of care and provide updates on their progress
- Participated in crisis intervention and de-escalation procedures
- Changed bed linens and performed incidental cleaning services
- Supervised and assisted patients during showers and baths
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Respected cultural differences among individuals served while creating an inclusive atmosphere for everyone involved
- Facilitated recreational activities such as outings in the community or group games at home
- Administered medication and tracked treatment plan progress
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely
- Prepared and served food for patients, following special prescribed diets
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals
- Encouraged individuals to participate in leisure and social activities
- Followed infection control and safety policies and guidelines.
CLIENT ADVISOR
GUCCI 9
Jersey City, NJ
10.2022 - 12.2022
- Compiled comprehensive reports summarizing key insights gleaned from client interactions
- Collaborated closely with colleagues to ensure timely resolution of customer concerns
- Organized promotional events designed to increase awareness of company offerings
- Managed incoming calls from clients seeking assistance with orders or other requests
- Advised customers on the best use of products to maximize their benefits
- Provided excellent customer service to clients and ensured satisfaction with product purchases
- Built a reputation as an expert advisor by providing accurate advice and solutions
- Account management.
LOGISTICS SUPERVISOR AND TRAINER
FASHIONPHILE
Moonachie, NJ
03.2021 - 09.2022
- Trained new staff members on proper procedures for receiving, storing and shipping products
- Provided accurate shipment tracking information to customers in a timely manner
- Created detailed reports on daily activities including inventory levels, order status updates and delivery times
- Analyzed data from multiple sources to identify areas for improvement in the supply chain process
- Procurement
- Claims Specialist
- Authentication
- Maintained a safe working environment by adhering to company policies and safety regulations
- Performed regular cycle counts, inventories and audits of warehouse stock levels.
OPERATIONS SUPERVISOR
NAILPOLIS
Passaic, NJ
09.2019 - 09.2020
- Planned, scheduled, and assigned work activities for personnel
- Maintained accurate inventory records by tracking purchases, sales, returns, credits and adjustments
- Created comprehensive reports detailing daily operations, trends, and areas needing improvement
- Warehouse management
- Excel
- Inbound
- Outbound
- Microsoft.
Education
Patient Care Technician - Certificate -
Lincoln Technical Institute
09.2023
Skills
- Compassionate Client Care
- Crisis Management
- Injury Support
- Mobility Support
- Emergency Situations
- Behavior Redirection
- Developmental Disabilities
- Safety Behaviors
- First Aid and Safety
- Meal Planning and Preparation
- Emotional and Social Support
- Dietary Needs
- Medication Administration
- Charting and Documentation
- First Aid Certification
- Mobility Assistance
- Basic Nursing Care
- Emergency Response
- Restocking Supplies
- Feeding Assistance
- Patient Observation
- Vital Signs Monitoring
- Catheter Care
- Patient Positioning Understanding
- Professional Bedside Manner
- Adaptable
- Medical Laboratory Procedures
- Blood Glucose Monitoring
- Infection Control Standards
- Feeding Assistance Specialist
- Venipuncture
- Blood Collection
- Data Entry
- HIPAA Compliance
- Specimen Handling
- Sanitation and Sterilization
- Patient Support
- Patient Care
Websites
Certification
- Certified Patient Care Technician
- Certified EKG Technician
- Phlebotomy Certified
- CPR/BLS for Healthcare Provider
Patient Care Technician Clinical
Care One, Hackensack, NJ, Patient Care Technician Intern, 08/01/23, 09/01/23, Vitals, Patient mobility, Catheter care, Change beds, Feeding assistance
Qualification Skills
- Vital Signs
- Glucose tolerance tests
- EKG
- Phlebotomy
- Bed baths
- Blood sugar testing
- Record and report
- ROM exercises
- Peri care
- Hoyer lift transfer
- Log rolling
- Record input & output
- Weigh patients and report changes
- Assisted with ambulation and meals
Bilingual
English/Spanish
Languages
- English
- Spanish
- ASL
Languages
English
Professional
Spanish
Professional
ASL
Limited
Timeline
Patient Care Technician
Hackensack Meridian Health
09.2023 - Current
DSP
EVERAS COMMUNITY SERVICES
12.2022 - Current
CLIENT ADVISOR
GUCCI 9
10.2022 - 12.2022
LOGISTICS SUPERVISOR AND TRAINER
FASHIONPHILE
03.2021 - 09.2022
OPERATIONS SUPERVISOR
NAILPOLIS
09.2019 - 09.2020
Patient Care Technician - Certificate -
Lincoln Technical Institute