Destiny Williams
Department of Family and Children Service
Arlington,Georgia
12
years of professional experience
Experienced with economic support and client financial assistance programs. Utilizes keen problem-solving skills to enhance client satisfaction and outcomes. Knowledge of effective communication and teamwork to ensure seamless service delivery.
Skilled government assistance worker bringing understanding of sources, types, and levels of public assistance, as well as related processes and requirements. Proactive and upbeat professional with 2 years of experience and top-notch skills in planning, problem-solving and conflict resolution.
Work History
Economic Support Specialist 2
2 Years 6 Months- Determines initial and ongoing eligibility for Family Medicaid, Aged, Blind, Disabled Medicaid, or Food Stamps.
- Processes applications, reviews, hearing request and/or changes using appropriate criteria and polices consistently; according to establish guidelines.
- Records and evaluates personal and financial data obtained from individuals.
- Register online applications, renewals, and process verification via Document System
Customer Service Representative
1 Year 6 Months- Carefully respond to CUSTOMERS' inquiries, work with confidential customer information and treat it sensitively, and appropriately. communicate with customers.
Lead Sales Associate
3 Months- Assisting customers in locating merchandise, operating a cash register, stocking and recovering merchandise, and performing other duties as assigned by store manager.
Corrections Officer
6 Months- Oversee inmates' everyday activities, consistently enforce rules and keep order, inspect facilities to ensure that they meet standard, and efficiently search inmates for contraband items.
Education
High School Diploma
Certificate of Completion
Received Certificate of Completion
Diploma
Skills
Customer service
Communication skills
Time management
creativity
Timeline
Economic Support Specialist 2
Department of Family and Children Service
02.2024 - CurrentRead More
Customer Service Representative
Teleperformance
06.2021 - 12.2022Read More
Lead Sales Associate
Dollar General
02.2021 - 05.2021Read More
Corrections Officer
Calhoun State Prison
12.2014 - 06.2015Read More
Early County High School
Diploma
Read More
Paxen Learning Services Career Pathway Training
Read More
Family literacy Program Customer Service Training
High School Diploma
Read More