Summary
Overview
Work History
Education
Skills
References
Timeline
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Kiara Dixon

Sandersville,United States

Summary

To obtain a full-time position as a Admin Support 2 at the Washington State Prison with 5 years of experience in strategic planning and secretarial duties. Adept at creative problem-solving and conflict resolution, ensuring engaging and verbal communications. Committed to enhancing administrative representation well-being through innovative engagement strategies and efficient time management.

Overview

5
5
years of professional experience

Work History

Economic Support Specialist 2

State of Georgia
Dublin, United States
04.2022 - Current
  • Advocate for Georgia Family's needs, securing essential resources and services to support client wellbeing - supportive
  • Spearheaded cross-functional projects, driving innovation and fostering collaboration
  • Implemented strategic solutions, resulting in improved efficiency and client satisfaction
  • Streamlined case management processes, reducing client wait times and enhancing service delivery
  • Implemented data-driven strategies to optimize resource allocation
  • Optimized case management workflows for SNAP and Medicaid, significantly reducing processing times
  • Secured vital resources for clients, ensuring comprehensive support and well-being
  • Analyze client needs and secure essential resources, enhancing service delivery
  • Implement data-driven strategies to optimize resource allocation and reduce wait times

Assistant Manager

Dairy Queen
Milledgeville, United States
11.2021 - 04.2022
  • Led team of 10, optimized scheduling, and streamlined operations, resulting in improved customer satisfaction and reduced wait times
  • Fostered positive team environment, mentored new hires, and implemented cross-training program to enhance staff versatility
  • Introduced new inventory management system, reducing waste and improving product availability for customers
  • Ensured strict adherence to food safety protocols, maintaining perfect health inspection scores throughout tenure
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Paraprofessional

Washington County High
Sandersville, United States
07.2019 - 10.2021
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Maintained accurate records of student grades and academic progress reports.
  • Provided technical assistance to teachers when using new software or technology tools.
  • Communicated and collaborated well with educators from various grade levels.
  • Assisted with administrative tasks such as filing paperwork, preparing reports.
  • Attended regular meetings with department heads to discuss policies and procedures.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Monitored computer usage and assisted students with hardware and software issues.

Education

High School -

Campbell High School
Smyrna, GA
05.2014

Some College (No Degree) -

South Georgia State College
Douglas, Georgia

Skills

  • Strategic Planning
  • Team Leadership
  • Recordkeeping
  • Creative Problem Solving
  • Conflict Resolution
  • Time Management
  • Engagement Strategies
  • Paperwork processing
  • Documentation skills
  • Information intake
  • Document processing

References

  • Dessie Hall, Georgia State University, dessie931@yahoo.com, 404-617-0401
  • Marcus Ransom, Former Supervisor, marcus.ransom@dhs.ga.gov, 334-672-4409
  • Jamica Coates, South Georgia State College - Director Of Admissions, jamica.coates@sgsc.edu, 912-260-4200

Timeline

Economic Support Specialist 2

State of Georgia
04.2022 - Current

Assistant Manager

Dairy Queen
11.2021 - 04.2022

Paraprofessional

Washington County High
07.2019 - 10.2021

High School -

Campbell High School

Some College (No Degree) -

South Georgia State College

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Kiara Dixon