Tyra Wellons

Case management includes interviewing , processing and updating client case for Food Stamps, and Medical Assistance.

• Provided assistance with eligibility determinations for economic support programs.
• Reviewed and processed applications for food assistance and financial aid, ensuring compliance with eligibility requirements.
• Maintained accurate records in state systems for client interactions and case updates.

• Resolved customer complaints through effective problem-solving techniques and communication.
• Assisted customers with inquiries and product selections in a friendly manner.
• Maintained product displays and ensured stock levels met customer demands consistently.

• Developed and maintained positive relationships with youth, families, and community partners.
• Implemented educational programs that addressed social skills and emotional well-being.
• Facilitated engaging activities for youth to promote personal growth and development.