Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Young

Gary,IN

Summary

Reliable Medical Support professional with 2 years of experience in fast paced environments. Expertly assist with office operations and physician support by gathering patient information, informing patients and performing labs for patients. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

MD Urgent Care
07.2023 - 12.2023
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.

Certified Nursing Assistant

Oasis At 56th St
05.2022 - 06.2023
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Transported patients between rooms and appointments or testing locations.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Chill Crew Member

Dairy Queen Grill & Chill
08.2021 - 05.2022
  • Followed food safety guidelines diligently, minimizing waste while ensuring proper storage conditions for perishable items.
  • Expedited orders accurately and quickly, reducing wait times for customers during peak periods.
  • Collaborated with team members to complete tasks efficiently and meet high-quality standards.
  • Participated in regular training sessions to stay updated on menu offerings and company policies.
  • Handled cash transactions responsibly while operating the register, ensuring accurate accounting at shift end.
  • Supported training initiatives for new hires, sharing knowledge of processes and best practices.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Education

Bachelor of Science - Nursing

Indiana University Northwest
Gary, IN
01.2027

High School Diploma -

North Central High School
Indianapolis, IN
05.2023

Skills

  • Medical Terminology
  • Equipment Sterilization
  • Patient Assessments
  • Patient Documentation
  • Patient Scheduling
  • Vital Sign Monitoring
  • Specimens Collection and Processing
  • CPR
  • Medical Office Administration
  • HIPAA Compliance
  • Electronic Health Records
  • Antigen Testing

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant
  • CPR Certified

Timeline

Certified Medical Assistant

MD Urgent Care
07.2023 - 12.2023

Certified Nursing Assistant

Oasis At 56th St
05.2022 - 06.2023

Chill Crew Member

Dairy Queen Grill & Chill
08.2021 - 05.2022

Bachelor of Science - Nursing

Indiana University Northwest

High School Diploma -

North Central High School

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Destiny Young