Destiny Young
Pomona,CA
Summary
Detail-oriented professional with experience in front desk coordination and retail supervision. Skilled in inventory management, team leadership, and implementing efficient processes that drive client satisfaction and operational success. Ready to leverage strong organizational skills to enhance workplace productivity.
Overview
6
6
years of professional experience
Work History
Front Desk Coordinator
Serenity Zen Massage Spa
West Covina, CA
03.2026 - Current
- Managed front desk operations to ensure smooth guest check-in and appointment scheduling.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Maintained organized records of appointments, services, and client preferences for enhanced efficiency.
- Assisted in inventory management by tracking supplies and placing orders as necessary.
- Implemented efficient filing systems for client information to streamline administrative processes.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
Store Supervisor
Event Network LLC
Chicago, IL
02.2023 - 12.2025
- Supervised daily store operations, ensuring adherence to company policies and standards.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Managed inventory levels, coordinating restocking efforts to minimize product shortages.
- Implemented visual merchandising strategies to optimize product display and increase sales potential.
- Supervised daily operations by directing customer service, inventory and sales operations.
Administrative Assistant
Deeply Rooted Productions
Chicago, IL
02.2023 - 08.2023
- Managed scheduling and calendar coordination for executive leadership.
- Streamlined office operations by implementing efficient filing systems.
- Assisted in preparing presentations and reports for internal meetings.
- Coordinated travel arrangements and itineraries for staff and clients.
- Maintained accurate records of expenses and budget tracking.
- Drafted contracts for students, clients, and instructors.
Office Assistant
Warren Library
West Palm Beach, FL
08.2021 - 11.2022
- Managed daily circulation desk operations, ensuring prompt assistance to library patrons.
- Organized and maintained library materials, enhancing accessibility for users.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Administrative Intern
Deeply Rooted Dance Theater
Chicago, IL
06.2022 - 08.2022
- Coordinated scheduling for rehearsals and meetings, ensuring efficient time management.
- Assisted in organizing community outreach events to promote dance education and engagement.
- Managed inventory of office supplies, streamlining procurement processes for cost efficiency.
- Prepared meeting agendas and minutes, fostering clear communication among team members.
- Developed and maintained filing systems to improve document retrieval and organization.
Sales Associate
Home Depot
Leesburg, FL
10.2020 - 02.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty retention.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Business Management
Columbia College Chicago
Chicago, IL12-2025
Skills
- End-of-day reporting
- Electronic recordkeeping
- Expense reporting
- Proficiency in Microsoft Office and Google Suite
Timeline
Front Desk Coordinator
Serenity Zen Massage Spa
03.2026 - Current
Store Supervisor
Event Network LLC
02.2023 - 12.2025
Administrative Assistant
Deeply Rooted Productions
02.2023 - 08.2023
Administrative Intern
Deeply Rooted Dance Theater
06.2022 - 08.2022
Office Assistant
Warren Library
08.2021 - 11.2022
Sales Associate
Home Depot
10.2020 - 02.2021
Bachelor of Arts - Business Management
Columbia College Chicago