DestinyJade Celeste-Castillo
Las Vegas,NV
Summary
Dedicated veterinary assistant with experience at VCA Warm Springs Animal Hospital, skilled in client communication and medical record-keeping. Proven ability to enhance patient care through effective teamwork and training. Committed to animal safety and cleanliness, ensuring a welcoming environment while managing patient flow and providing compassionate support to clients.
Prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
VCA Warm Springs Animal Hospital
06.2021 - Current
- Assisted in the administration of medications and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Client Service Representative
VCA Blue Cross Animal Hospital
04.2021 - 06.2021
- Managing front desk operations with professionalism and calm
- Filing, scanning, and organizing medical documents
- Maintaining cleanliness and a welcoming atmosphere in the reception area
- Appointment scheduling and patient intake
- Maintaining accurate patient records and updating vaccination history
- Coordinating prescription refills and processing medication pickups
- Processing payments, insurance claims, and invoicing
Patient Care Technician
DaVita
02.2021 - 03.2021
- Vital signs monitoring (blood pressure, heart rate, weight, etc.)
- Assisted for dialysis treatment setup and monitoring
- Cannulation and vascular access care (AV fistula, graft, catheter)
- Infection control and sterile technique
- Recognizing and responding to signs of dialysis complications
- Patient hygiene and mobility assistance
- Documentation of patient status and treatment data
- Operation and maintenance of dialysis machines
Veterinary Assistant/Client Service Representative
VCA Warm Springs Animal Hospital
06.2017 - 02.2021
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in training staff in technical skills needed for daily patient care.
- Maintained trusted relationships with owners by thorough and empathic communication.
- Answering phone calls to assist with scheduling appointments and managing client inquiries.
Education
Veterinary Assistant
Pima Medical Institute
Las Vegas, NV06-2017
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal and staff safety
- Laboratory skills
- Medical record-keeping
- Post operative care
- Patient flow management
- Reliability
Timeline
Veterinary Assistant
VCA Warm Springs Animal Hospital
06.2021 - Current
Client Service Representative
VCA Blue Cross Animal Hospital
04.2021 - 06.2021
Patient Care Technician
DaVita
02.2021 - 03.2021
Veterinary Assistant/Client Service Representative
VCA Warm Springs Animal Hospital
06.2017 - 02.2021
Veterinary Assistant
Pima Medical Institute
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