Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Cervantes

San Antonio,TX

Summary

Dynamic and results-oriented professional, adept at problem-solving and improving operational efficiencies. Skilled in Microsoft Office and excellent communication, I excel in fast-paced environments, demonstrating strong abilities in team collaboration and training. Achieved significant improvements in training compliance and operational safety through effective coaching and cross-training. Dedicated to applying these qualities to foster team success and support growth to the highest standard.

Overview

4
4
years of professional experience

Work History

Fulfillment Center Associate

Amazon
01.2023 - Current
  • Assess returned merchandise for irregularities, flaws or damage and completed minor cleanings prior to repackaging.
  • Followed procedures at all times for personal and team safety.
  • Habitually maintained a clean work to ensure the next associate had a clean work area and fast start.
  • Operated pallet jack and go-carts safely and efficiently.
  • Cross-trained in Problem Solve, Audit, End of Line, and ICQA.


Learning Ambassador

  • Responsible for training and onboarding new hires, ensuring they understand warehouse operations and safety regulations.
  • Provided coaching and support to associates performing below company standards or who were noncompliant with operational guidelines.
  • Audited the training process and retrained associates to ensure ongoing compliance and effectiveness.
  • Identifying areas for associate cross training and supporting and implementing the training to support the objective.

Team Member

Chick Fill A
10.2020 - 06.2022

Kept work areas clean, organized, and safe to promote efficiency and team safety. Learned all required tasks quickly to maximize performance. Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. Contributed to team success by completing jobs quickly and accurately. Quickly became a reliable team member who was cross trained efficiently in all positions and trained any other employees who needed to learn other roles.

Education

High School Diploma -

John F. Kennedy High School
San Antonio, TX
06-2017

Skills

  • Quick Learner
  • Team Player
  • Excellent Communication
  • Conflict Resolution
  • Microsoft Office
  • Time Management
  • Self Driven
  • Problem Solving

Timeline

Fulfillment Center Associate

Amazon
01.2023 - Current

Team Member

Chick Fill A
10.2020 - 06.2022

High School Diploma -

John F. Kennedy High School
Destiny Cervantes