Destyne Hill
Southgate
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Demonstrated expertise in cash handling and guest engagement, contributing to a positive and efficient dining experience.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Applebee's Neighborhood Grill & Bar
11.2021 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Server
Dennys Restaurant
09.2020 - 10.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Team Member/Manager
Mancino's
08.2017 - 09.2020
- Increased overall staff satisfaction by promoting a positive work environment and addressing concerns promptly.
- Monitored staff activities to quickly identify and correct any costly, unsafe or inappropriate behaviors.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Science - Nursing
Henry Ford College
Dearborn, MI12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Customer service
Timeline
Server/Bartender
Applebee's Neighborhood Grill & Bar
11.2021 - 01.2025
Server
Dennys Restaurant
09.2020 - 10.2021
Team Member/Manager
Mancino's
08.2017 - 09.2020
Associate of Science - Nursing
Henry Ford College
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