Destyni La've Dickerson
Lexington
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. I just recently passed and became certified as a Certified Registered Central Service Technician.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Personal Shopper
Walmart
Lexington, North Carolina
07.2025 - Current
- Received work assignments from order system to fill orders.
- Maintained positive working relationships with customers, team members, and leadership.
- Performed regular quality control checks of merchandise before delivery.
- Utilized selection process for products within store and bagged products following bagging standards.
- Stored product correctly in staging area, following safety guidelines.
- Met or exceeded personal and department sales goals.
- Fostered high-level customer service and satisfaction to drive loyalty.
- Received Associate of the Month in November after working for almost 4 months.
Service/Food Champion
Tacobell
Lexington, North Carolina
08.2018 - 06.2025
- Managed orders from start to finish, verifying quality and quantity before bagging customer items.
- Placed food orders in appropriate packaging for take out orders.
- Contributed to positive restaurant reputation by greeting and serving customers with professionalism.
- Took orders and resolved complaints using effective customer communication skills.
- Responsible for overseeing head cashier duties; while helping team of cashiers during their shift.
- Training, monitoring, and assisting team of cashiers during the shifts.
- Processing cash, debit, and credit card transactions using cash register or other POS systems.
- Tallied money accurately, balancing cash drawer at open and close of each day.
- Operated a cash register to track, record, and secure money.
Customer Service
Roy’s Enterprise
Lexington, North Carolina
01.2020 - 01.2022
- Handled appropriate solutions for customers; directing the customers needs and helping them choose the best sales person.
- Writing and scheduling appointments with sales person and customers.
- Taking the initiative to use proactive approaches to resolve customer inquiries and staff complaints.
Education
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Davidson County Community College
Lexington, North CarolinaHigh School - undefined
Lexington Senior High School
Lexington, North Carolina05.2020
Skills
- Phone operation
- Hospitality and accommodation
- Team organization
- Point of sale system
- Time management
- Problem solving
- Order management
- Cash operator
Certification
CRCST certification.
Timeline
Digital Personal Shopper
Walmart
07.2025 - Current
Customer Service
Roy’s Enterprise
01.2020 - 01.2022
Service/Food Champion
Tacobell
08.2018 - 06.2025
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Davidson County Community College
High School - undefined
Lexington Senior High School