Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Santana

North Las Vegas,NV

Summary

Gift shop professional with hands-on experience in customer service, inventory management, and sales. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and personable, with skills in handling transactions, maintaining displays, and assisting with customer inquiries. Ready to contribute positively and efficiently in dynamic retail environment.

Overview

2025
2025
years of professional experience

Work History

Digital Personal Shopper

Walmart
08.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Gift Shop Volunteer

St. Christopher Catholic Church
  • Provided exceptional customer service by going above and beyond expectations, ensuring a positive experience for all visitors.
  • Maintained an up-to-date understanding of inventory trends, adjusting merchandise displays accordingly to optimize sales performance.
  • Managed transactions accurately using point-of-sale systems, ensuring correct prices were charged for each item purchased.
  • Demonstrated adaptability to various tasks within the gift shop, from cashiering to stocking shelves or assisting with inventory counts.
  • Assisted customers in finding unique gifts and souvenirs, resulting in increased sales and repeat business.
  • Contributed to a welcoming shopping environment by maintaining a clean, well-stocked, and organized store layout.
  • Boosted sales with effective merchandising techniques, such as creating appealing displays and organizing products.

Catechist Assistant

St. Christopher Catholic Church
  • Assisted catechists in developing engaging and age-appropriate lesson plans for religious education.
  • Assisted in preparing materials for sacramental preparation classes such as First Communion and Confirmation.
  • Actively participated in ongoing professional development opportunities to stay informed of current trends in religious education pedagogy.
  • Managed classroom supplies, ensuring all necessary materials were available and well-maintained for optimal use during lessons.
  • Supported students with varying learning abilities, implementing differentiated instructional strategies as needed.
  • Strengthened relationships among peers by facilitating small group discussions on various faith-based topics.

Education

High School Diploma -

Desert Pines High School
3800 E Harris Ave, Las Vegas, NV 89110
05-2019

Skills

  • Professional attitude
  • Phone etiquette
  • Cleanliness standards
  • Stock replenishment
  • Store maintenance
  • Merchandise display
  • Teamwork
  • Providing directions
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Reliable and responsible
  • Problem-solving abilities
  • Positive customer engagement
  • Cash register operation
  • Safety and cleanliness standards
  • Goal setting
  • Inventory management
  • Exceeding customer expectations

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Digital Personal Shopper

Walmart
08.2020 - Current

Gift Shop Volunteer

St. Christopher Catholic Church

Catechist Assistant

St. Christopher Catholic Church

High School Diploma -

Desert Pines High School

Similar Profiles

CREATE PROFILE
Julia Santana