Esthefani Garcia Balderas
Coach
AUSTIN,TX
2
Languages
2027
years of professional experience
Motivated and compassionate aspiring healthcare professional with completed CNA training and a strong interest in patient care. Experienced in fast-paced customer service environments, with a proven ability to communicate effectively, remain calm under pressure, manage time efficiently, and work well with people from diverse backgrounds. Currently pursuing a career in healthcare and planning to attend Austin Community College to become a Medical Assistant. Eager to apply CNA training and develop hands-on patient care experience as a Patient Care Technician or Nursing Assistant.
Work History
Digital Personal Shopper
- Assisted customers with questions and request while providing customer service.
- worked efficiently in a high-volume environment requiring flexibility and strong time management skills
- communicated with customers and coworkers to resolve problems and complete task efficiently.
- Maintained professionalism and patience during busy and stressful situations.
- Followed workplace procedures and worked as part of a team to meet daily goals.
Sales Associate
2 Years- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma
Skills
CNA Healthcare Training
Completed CNA training coursework
Received instruction in basic patient care concepts and responsibilities
Familiar with the importance of patient dignity
safety
communication
and professionalism
Interested in gaining hands-on healthcare experience and continuing professional education
CNA certification exam not yet completed
Compassion and empathy
Time management
Teamwork and collaboration
Customer service
Conflict resolution
Working under pressure
Attention to detail
Professional communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
Coach
08.2024 - CurrentRead More
Digital Personal Shopper
Walmart
Read More
John B Connally High School
High School Diploma
Read More