- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Animal Welfare Advocacy
- Camping
- Creative Writing
- Volunteering at local animal shelters and rescue organizations
Destynie Stanton
Olean
Summary
Accomplished customer service professional with 5+ years of experience in fast-paced retail and food service environments. Proven track record in managing customer or resident interactions, handling transactions, and ensuring satisfaction. Demonstrated leadership as a shift leader, effectively training team members and optimizing service delivery. Skilled in conflict resolution, communication, and time management, consistently enhancing customer experiences across various settings.
Overview
5
5
years of professional experience
Work History
Dietary Aide
Eden Heights of Olean
Olean, NY
10.2025 - 01.2026
- Assisted in meal preparation and service for residents, ensuring dietary guidelines were met.
- Maintained cleanliness of dining areas and kitchen spaces to promote hygiene standards.
- Collaborated with nutrition staff to accommodate individual dietary preferences and restrictions.
- Supported inventory management by restocking supplies and reporting shortages promptly.
- Engaged with residents during meal times to enhance dining experience and foster community.
- Provided feedback on menu items based on resident preferences to aid menu planning efforts.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Dietary Aide
Field of Dreams
Allegany, NY
06.2025 - 10.2025
- Adhered to safety protocols while handling food items and operating kitchen equipment effectively.
- Participated in training sessions to improve knowledge of nutritional needs for elderly care.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Cashier
Tractor Supply
Olean, NY
02.2025 - 05.2025
- Maintained accurate cash drawer through diligent counting and reconciliation.
- Built relationships with customers to encourage repeat business.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Executed promotional displays aligning with company standards and guidelines.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Adhered to safety protocols, ensuring a clean and organized checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Leader
Dunkin' Donuts
Allegany, NY
07.2024 - 01.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new team members on standard procedures and customer service excellence.
- Managed inventory levels and placed orders to maintain product availability.
- Implemented procedures to improve speed of service during peak hours.
- Monitored employee performance and provided constructive feedback for improvement.
- Ensured compliance with health, safety, and sanitation standards consistently.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Cashier
Walmart
Olean, NY
06.2021 - 09.2022
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Associate
7-eleven
Allegany, NY
09.2020 - 06.2021
- Provided exceptional customer service by assisting with product selection and inquiries.
- Maintained accurate inventory levels through regular stock assessments and restocking efforts.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes for customers.
- Collaborated with team members to enhance store layout and improve product visibility.
- Assisted in training new employees on store policies and operational procedures.
- Monitored store cleanliness and organization to create a welcoming shopping environment.
- Resolved customer complaints promptly, reinforcing brand loyalty and satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Allegany Limestone CentralSchool
Allegany, NY06-2019
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Flexible schedule
- Team collaboration
- Food handling safety
- Relationship building
Interests
Timeline
Dietary Aide
Eden Heights of Olean
10.2025 - 01.2026
Dietary Aide
Field of Dreams
06.2025 - 10.2025
Cashier
Tractor Supply
02.2025 - 05.2025
Shift Leader
Dunkin' Donuts
07.2024 - 01.2025
Cashier
Walmart
06.2021 - 09.2022
Sales Associate
7-eleven
09.2020 - 06.2021
High School Diploma -
Allegany Limestone CentralSchool