
Social services professional with leadership experience supervising teams, coordinating care, and advocating for clients. Supports individualized service plans and ensures compliance with policy and regulatory standards. Improves office workflows through administrative process enhancements.
• Guided social work staff to enhance delivery of quality client services.
• Coordinate care planning with medical staff, case managers, and family members.
• Monitored individualized service plans and tracked client needs to ensure appropriate support.
• Coached and trained staff, providing performance feedback to foster professional development.
• Follow hospital policies, social services standards, and applicable regulations.