Detmer Ray
Centerville
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Jay
Centerville
01.2024 - 09.2025
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Maintained product displays and store organization for an inviting shopping experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Provided product information and recommendations based on customer needs and preferences.
- Handled returns and exchanges professionally, following company policies for customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Package Handler
Danny
North Salt Lake
03.2025 - 06.2025
- Maintained cleanliness of work area to ensure safety and efficiency.
- Sorted packages based on size and destination for efficient delivery.
- Loaded and unloaded packages from trucks to maintain workflow.
- Collaborated with team members to optimize package handling processes.
- Followed safety protocols to prevent accidents during package handling.
- Communicated with supervisors regarding any issues or delays in operations.
- Assisted in loading delivery trucks with prepared packages.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
Education
High School Diploma -
Viewmont
Bountiful, UT05-2025
Skills
- Customer service
- Visual merchandising
- Team collaboration
- Sales strategies
- Inventory management
- Effective communication
- Time management
- Problem solving
- Adaptive team player
- Critical thinking
- Multitasking and organization
- Decision-making
- Safety protocols
- Problem resolution
- Empathy and patience
- Money handling
- Calm demeanor
- Stress management
- Strong teamwork
- Schedule mastery
Affiliations
- I love being outdoors, spending time with friends, family, and getting involved with various things.
Languages
English
Professional
Accomplishments
- At my first Job, I became employee of the month, for working hard and staying on task and fixing problems.
Timeline
Package Handler
Danny
03.2025 - 06.2025
Customer Service Representative
Jay
01.2024 - 09.2025
High School Diploma -
Viewmont
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