Summary
Overview
Work History
Education
Skills
Timeline
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Detra Burns

Spokane Valley,WA

Summary

Driven professional with a proven track record at Sushi House Restaurant, excelling in customer service and strong multitasking. Demonstrated ability to enhance customer satisfaction and collaborate effectively with teams. Leveraged expertise in greeting guests and managing transactions with high accuracy, contributing to positive outcomes and operational efficiency.

Overview

6
6
years of professional experience

Work History

Waitress

Sushi House Restaurant
Spokane Valley, WA
09.2020 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cleaning Business

Lt Property Management
Spokane, WA
12.2019 - 09.2023
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
  • Coordinated post-entry activities on customer's behalf.
  • Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.

Cashier

Valley Store
Valley, WA
05.2018 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Rogers High School
Spokane, WA
06.2009

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration

Timeline

Waitress

Sushi House Restaurant
09.2020 - 08.2024

Cleaning Business

Lt Property Management
12.2019 - 09.2023

Cashier

Valley Store
05.2018 - 06.2020

High School Diploma -

Rogers High School
Detra Burns