Detra Landingham
Maywood ,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Bus Operator
Chicago Transit Authority, CTA
Chicago, IL
03.2023 - 12.2023
- Maintained full understanding of local roads and traffic patterns.
- Accepted and processed fares.
- Conducted pre-trip inspections of bus for safe operation.
- Communicated regularly with central dispatch teams to report delays and route changes.
CSR CDL DRIVER
Gate Gourmet
09.2022 - 03.2023
- Pre trip vehicle
- Report to dispatch for assignments
- Load truck with drink and food carts
- Maneuver safely on airfield to assigned aircraft
Mail Carrier
USPS
02.2018 - 07.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Waitress
Buffalo Wild Wings
03.2014 - 01.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shift Manager
McDonald's Restaurant
02.2009 - 10.2014
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
School Bus Driver
Illinois Central Transit
Chicago, IL
06.2007 - 11.2008
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained Illinois driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ04-2028
Diploma -
Dunbar Vocational Career Academy
3000 S King Drive06.2004
Skills
- Effective Communication
- Professionalism
- Attention to Detail
- Conflict Resolution
- Multitasking Abilities
- Time Management
- Customer Service
- Inbound and Outbound Calling
- Professional telephone demeanor
- High-energy attitude
Accomplishments
- Promoted to management within six months of employment
- Company representative for Regional competition
- Recognized for outstanding teamwork and self-motivation
Timeline
Bus Operator
Chicago Transit Authority, CTA
03.2023 - 12.2023
CSR CDL DRIVER
Gate Gourmet
09.2022 - 03.2023
Mail Carrier
USPS
02.2018 - 07.2022
Waitress
Buffalo Wild Wings
03.2014 - 01.2018
Shift Manager
McDonald's Restaurant
02.2009 - 10.2014
School Bus Driver
Illinois Central Transit
06.2007 - 11.2008
Bachelor of Science - Health Administration
University of Phoenix
Diploma -
Dunbar Vocational Career Academy