Detrina Mccoy
Chicago
Summary
Reliable and conscientious with strong attention to detail and compassionate nature. Possesses knowledge of safety protocols and operational procedures in handling crematory equipment and facilities. Committed to providing respectful and professional services to families during their time of need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Domestic Violence Specialist
DV Shelter Program & Rape Crisis Services
04.2024 - 12.2024
- Provided crisis intervention services to domestic violence victims, ensuring immediate support and guidance.
- Collaborated with law enforcement agencies to facilitate the prosecution of offenders and enhance victim protection.
- Empowered clients by providing information about their rights and options within the legal system regarding protective orders and custody matters.
- Maintained up-to-date knowledge of domestic violence trends, research, and best practices through ongoing professional development.
- Trained new staff members on agency policies, procedures, and best practices in serving domestic violence survivors.
Internship Student
Lurie Children's Hospital Of Chicago
02.2020 - 06.2020
- Shadowed staff and learned advanced work.
- Worked well in team environment as well as independently.
- Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
Internship Student
After School Programs Inc.
01.2020 - 04.2020
- Shadowed staff and learned advanced work.
- Managed small staff teams and delegated tasks for company projects.
- Obtained and organized files and research papers to make important documents easier to find.
- Asked questions about interior design to learn techniques and maintain efficiency without supervision.
- Attended group and project meetings to compile notes and share updates.
Internship Student
Chase Bank
06.2019 - 08.2019
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Contributed to document drafts and ad-hoc projects to preserve system functions.
- Collaborated with my peers and manger to escalate problem resolution, filtering inquiries to appropriate technology professionals.
Education
Bachelor of Science - Mortuary Science
Southern Illinois University Carbondale
Carbondale, IL05.2025
High School Diploma -
Dunbar Highschool
06.2021
Skills
- Crematory Operator
- Hazardous materials handling
- First aid and CPR
- Hazard identification
- Customer service
- Critical thinking
Certification
- Certified Crematory Operator (CCO) - International Cemetery, Cremation and Funeral Association (ICCFA).
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- Trauma First Responder
Timeline
Domestic Violence Specialist
DV Shelter Program & Rape Crisis Services
04.2024 - 12.2024
Internship Student
Lurie Children's Hospital Of Chicago
02.2020 - 06.2020
Internship Student
After School Programs Inc.
01.2020 - 04.2020
Internship Student
Chase Bank
06.2019 - 08.2019
High School Diploma -
Dunbar Highschool
- Certified Crematory Operator (CCO) - International Cemetery, Cremation and Funeral Association (ICCFA).
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- Trauma First Responder
Bachelor of Science - Mortuary Science
Southern Illinois University Carbondale
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