Summary
Overview
Work History
Education
Skills
Timeline
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Devan Hill

Nashville,Tennessee

Summary

Experienced customer service and warehouse associate with a strong retail background. Thrives in fast-paced settings, possessing excellent customer service skills and a natural ability to work well with others. Adept at hands-on tasks and proficient in operating forklifts. Brings a solid foundation in packaging, warehouse operations, and material handling as a warehouse worker. Utilizes years of experience to optimize team efficiency and ensure customer satisfaction. Committed to enhancing operational productivity and delivering quality service, prioritizing continuous improvement and fostering a collaborative work environment.

Overview

4
4
years of professional experience

Work History

Package Handler

UPS
Louisville, KY
09.2024 - 01.2025
  • Efficiently handle and sort packages to meet delivery deadlines and enhance customer satisfaction
  • Collaborate with team to optimize package handling, ensuring accuracy and improving efficiency
  • Implement tracking methods to minimize errors, significantly boosting operational productivity

Crew Member

Tropical Smoothie Cafe
Louisville, Kentucky
09.2024 - 12.2024
  • Prepared smoothies, ensuring consistent quality and taste during high-demand periods
  • Enhanced team efficiency by mastering multitasking under pressure
  • Supported colleagues, fostering a collaborative environment in busy times
  • Expanded operational knowledge through active participation in cross-training
  • Contributed to a positive team dynamic, improving overall service delivery

Warehouse Associate

Dart
Louisville, KY
06.2024 - 09.2024
  • Repair appliances efficiently, enhancing customer satisfaction and reducing downtime
  • Implement systematic packaging to ensure safe transport and minimize damage
  • Conduct thorough diagnostics, ensuring precise repairs and optimal functionality

Retail Associate

Kroger
Nashville, TN
04.2022 - 01.2023
  • Managed produce inventory, ensuring freshness and minimizing waste with proactive measures
  • Enhanced customer satisfaction through efficient stocking and attentive service
  • Collaborated with team to maintain a clean, organized produce section, ensuring a pleasant shopping experience
  • Monitored produce quality, promptly removing subpar items to uphold store standards
  • Ensured accurate pricing and labeling, consistently adhering to store policies

Crew Member

Five Guys
Nashville, TN
01.2022 - 04.2022
  • Prepared food, maintained cleanliness, improved workflow efficiency
  • Managed inventory, restocked supplies, adhered to safety protocols
  • Trained new members, boosted operational efficiency, improved service speed
  • Recognized for exceptional service, contributed to positive reviews, repeat business

Cashier

Burlington Stores
Nashville, TN
09.2021 - 01.2022
  • Assisted customers, boosting satisfaction and loyalty
  • Processed transactions accurately, ensuring balanced till
  • Restocked efficiently, reducing stockouts
  • Supported team during peak hours, enhancing collaboration

Crew Member

Little Caesars Pizza
Nashville, TN
04.2021 - 09.2021
  • All around the job doing a bit of everything in a pizza shop

Education

GED - Engineering

John Overton High School
Nashville, TN
06.2023

Skills

  • Customer Service
  • Warehouse Operations
  • Material Handling
  • Retail
  • Food Service
  • Cashiering
  • Stocking
  • Appliance Repair
  • Packaging
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Inventory Management
  • Quality Control
  • Safety Protocols
  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Loading and unloading
  • Truck loading and unloading
  • Packing boxes
  • Sorting packages
  • Label reading
  • Truck loading
  • Package preparation
  • Shipping and receiving
  • Product packing
  • Order picking and processing
  • Forklift operation
  • Willing to learn
  • Material handling
  • Materials handling and transport
  • Assembly and production
  • Visual inspection
  • Protective equipment use

Timeline

Package Handler

UPS
09.2024 - 01.2025

Crew Member

Tropical Smoothie Cafe
09.2024 - 12.2024

Warehouse Associate

Dart
06.2024 - 09.2024

Retail Associate

Kroger
04.2022 - 01.2023

Crew Member

Five Guys
01.2022 - 04.2022

Cashier

Burlington Stores
09.2021 - 01.2022

Crew Member

Little Caesars Pizza
04.2021 - 09.2021

GED - Engineering

John Overton High School
Devan Hill