Devan Hill
Nashville,Tennessee
Summary
Experienced customer service and warehouse associate with a strong retail background. Thrives in fast-paced settings, possessing excellent customer service skills and a natural ability to work well with others. Adept at hands-on tasks and proficient in operating forklifts. Brings a solid foundation in packaging, warehouse operations, and material handling as a warehouse worker. Utilizes years of experience to optimize team efficiency and ensure customer satisfaction. Committed to enhancing operational productivity and delivering quality service, prioritizing continuous improvement and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
Louisville, KY
09.2024 - 01.2025
- Efficiently handle and sort packages to meet delivery deadlines and enhance customer satisfaction
- Collaborate with team to optimize package handling, ensuring accuracy and improving efficiency
- Implement tracking methods to minimize errors, significantly boosting operational productivity
Crew Member
Tropical Smoothie Cafe
Louisville, Kentucky
09.2024 - 12.2024
- Prepared smoothies, ensuring consistent quality and taste during high-demand periods
- Enhanced team efficiency by mastering multitasking under pressure
- Supported colleagues, fostering a collaborative environment in busy times
- Expanded operational knowledge through active participation in cross-training
- Contributed to a positive team dynamic, improving overall service delivery
Warehouse Associate
Dart
Louisville, KY
06.2024 - 09.2024
- Repair appliances efficiently, enhancing customer satisfaction and reducing downtime
- Implement systematic packaging to ensure safe transport and minimize damage
- Conduct thorough diagnostics, ensuring precise repairs and optimal functionality
Retail Associate
Kroger
Nashville, TN
04.2022 - 01.2023
- Managed produce inventory, ensuring freshness and minimizing waste with proactive measures
- Enhanced customer satisfaction through efficient stocking and attentive service
- Collaborated with team to maintain a clean, organized produce section, ensuring a pleasant shopping experience
- Monitored produce quality, promptly removing subpar items to uphold store standards
- Ensured accurate pricing and labeling, consistently adhering to store policies
Crew Member
Five Guys
Nashville, TN
01.2022 - 04.2022
- Prepared food, maintained cleanliness, improved workflow efficiency
- Managed inventory, restocked supplies, adhered to safety protocols
- Trained new members, boosted operational efficiency, improved service speed
- Recognized for exceptional service, contributed to positive reviews, repeat business
Cashier
Burlington Stores
Nashville, TN
09.2021 - 01.2022
- Assisted customers, boosting satisfaction and loyalty
- Processed transactions accurately, ensuring balanced till
- Restocked efficiently, reducing stockouts
- Supported team during peak hours, enhancing collaboration
Crew Member
Little Caesars Pizza
Nashville, TN
04.2021 - 09.2021
- All around the job doing a bit of everything in a pizza shop
Education
GED - Engineering
John Overton High School
Nashville, TN06.2023
Skills
- Customer Service
- Warehouse Operations
- Material Handling
- Retail
- Food Service
- Cashiering
- Stocking
- Appliance Repair
- Packaging
- Problem Solving
- Time Management
- Team Collaboration
- Inventory Management
- Quality Control
- Safety Protocols
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Loading and unloading
- Truck loading and unloading
- Packing boxes
- Sorting packages
- Label reading
- Truck loading
- Package preparation
- Shipping and receiving
- Product packing
- Order picking and processing
- Forklift operation
- Willing to learn
- Material handling
- Materials handling and transport
- Assembly and production
- Visual inspection
- Protective equipment use
Timeline
Package Handler
UPS
09.2024 - 01.2025
Crew Member
Tropical Smoothie Cafe
09.2024 - 12.2024
Warehouse Associate
Dart
06.2024 - 09.2024
Retail Associate
Kroger
04.2022 - 01.2023
Crew Member
Five Guys
01.2022 - 04.2022
Cashier
Burlington Stores
09.2021 - 01.2022
Crew Member
Little Caesars Pizza
04.2021 - 09.2021
GED - Engineering
John Overton High School