Devan Knight
Portland,ME
Summary
Experienced gift card professional specializing in program growth, partnership development, and marketplace expansion. Proven ability to identify high-impact opportunities, acquire and onboard partners, and use data insights to drive revenue and customer adoption. Adept at working cross-functionally across marketing, operations, and product teams to launch and scale initiatives in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Business Development Manager
BHN
Pleasanton, CA
03.2024 - Current
- Lead restaurant partner acquisition and market expansion for BHN dining gift card programs across the Northeast U.S., expanding the merchant ecosystem to enhance consumer redemption options and overall program value.
- Partner with internal marketing and operation teams to successfully launch new merchants into national gift card programs.
- Use sales data and market insights to prioritize outreach and identify high-growth restaurant categories.
Sr. Strategic Business Development
BHN
Pleasanton, CA
02.2019 - 03.2024
- Drove enterprise Commerce and Incentives growth initiatives across first-party (1P) and third-party (3P) gift card distribution programs, finishing every year at 150%+ to goal.
- Cultivated and strengthened long-term relationships with enterprise stakeholders to align on growth strategy, uncover expansion opportunities, and drive cross-sell revenue initiatives.
- Led consultative discovery conversations with senior decision makers to identify incremental revenue opportunities across digital, physical, and omnichannel gift card solutions.
- Analyzed campaign performance and reporting insights to refine targeting strategy, optimize engagement, and improve conversion outcomes.
B2B Account Manager
Wayfair, LLC
Boston, MA
12.2017 - 02.2019
- Managed a portfolio of 800+ B2B customer accounts, driving repeat purchasing and maximizing revenue within Wayfair's e-commerce marketplace.
- Advised B2B customers on product selection and purchasing strategies, enhancing alignment with business needs and increasing order value.
- Leveraged customer purchasing data and account insights to identify upsell opportunities, contributing to incremental revenue growth.
Account Development Manager
BlueTarp Financial
Portland, ME
06.2016 - 12.2017
- Generate 24% of total company sales pipeline and 10% of newly signed business volume through targeted outbound prospecting and lead development.
- Managed lead nurturing campaigns using Salesforce and Pardot, leveraging targeted email marketing to engage prospects and more opportunities through the sales funnel.
- Served on the employee council, contributing to initiatives aimed at strengthening company culture and employee engagement.
Education
Master of Science - Business Administration & Sports Management
University of Southern Maine
Portland, ME05-2015
Skills
- Enterprise Account Growth
- Gift Card Program Growth & Distribution
- B2B Partnerships & Incentive Program Strategy
- Customer Lifecycle Ownership
- Executive Outreach & Relationship Development
- Cross-Functional Collaboration (BD, Marketing, Ops, Legal, Product)
- Pipeline Forecasting & Revenue Reporting
- Data-Driven Account Planning
- Salesforce & CRM Systems
- Sales Intelligence Platforms (Zoominfo, Salesloft, Owler)
- B2B & B2C Sales
- Performance Analytics & KPI Tracking
Accomplishments
Leading Sales Performer (2017, 2020-2024) - Recognized for top revenue performance and exceeding annual sales targets
Timeline
Business Development Manager
BHN
03.2024 - Current
Sr. Strategic Business Development
BHN
02.2019 - 03.2024
B2B Account Manager
Wayfair, LLC
12.2017 - 02.2019
Account Development Manager
BlueTarp Financial
06.2016 - 12.2017
Master of Science - Business Administration & Sports Management
University of Southern Maine