Justin J. Stephany
Andover,NJ
Summary
Revenue-focused Client Development & Success leader with over a decade of experience managing enterprise accounts. Achieved significant revenue growth through strategic negotiation and C-suite engagement while enhancing client retention for long-term partnerships. Proven ability to penetrate new market segments and drive account expansion.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Client Development & Success Director, North America
Anderson Kelly Associates
01.2018 - Current
- Own and grow enterprise accounts exceeding $100K annual spend; primary executive contact.
- Led nationwide initiatives for 31 enterprise clients (23,000+ employees), which strengthened retention and long-term partnerships.
- Partner cross-functionally to ensure seamless delivery, client satisfaction, and account expansion.
- Expanded into new verticals and untapped market segments to accelerate revenue growth.
- Develop pricing and forecasting models to improve margin performance and win rate.
Business Development Manager
Anderson Kelly Associates
01.2015 - 01.2018
- Aligned sales initiatives with executive growth targets, ensuring service excellence and maximizing revenue potential.
- Executed the go-to-market strategy improving client retention and lifecycle value.
- Enhanced CRM reporting and pipeline visibility, leading to improved forecasting accuracy and informed decision-making.
Supervisor of Scheduling & Logistical Services
Anderson Kelly Associates
04.2013 - 05.2014
- Managed scheduling to optimize resource allocation and team coverage.
- Coordinated scheduling operations and logistical activities, enhancing service efficiency and elevating client satisfaction.
- Supervised daily operations to ensure efficient workflow and staff performance.
- Trained new employees on company policies and operational procedures.
Associate
Anderson Kelly Associates
03.2012 - 04.2013
- Facilitated client operations, managed documentation, and executed services in a regulated healthcare environment.
- Collaborated with cross-functional teams to enhance project outcomes.
- Developed reports summarizing project status and key metrics.
- Conducted market research to support strategic planning initiatives.
Education
B.S. - Marketing
Liberty University
01-2014
High School Diploma -
Mt. Olive High School
01-2007
Skills
- Enterprise Account Growth
- Client retention
- C-suite management
- Contract Negotiation
- Revenue Forecasting
- CRM & Pipeline Strategy
- Pricing strategy
- Sales alignment
- Customer management
- Cross-Functional Leadership and collaboration
- Account management
- Business development
- Business strategy
- Sales leadership
- Project and Program management and coordination
- Analytical skills
- HIPAA Compliant
- Effective communication
- Team leadership
- Staff management
- Training programs
- Performance evaluation
- Employee engagement
- Conflict resolution
- Decision-making
- Problem-solving
- Visionary leadership
- Regulatory Compliance
- Customer relationship management
- Salesforce optimization
- Market expansion
- Team management
- Operations management
Certification
- Lean Six Sigma Yellow Belt MSI (2019), HubSpot Academy Frictionless Sales Certification (2026), Hubspot Academy Service Hub Software
Timeline
Client Development & Success Director, North America
Anderson Kelly Associates
01.2018 - Current
Business Development Manager
Anderson Kelly Associates
01.2015 - 01.2018
Supervisor of Scheduling & Logistical Services
Anderson Kelly Associates
04.2013 - 05.2014
Associate
Anderson Kelly Associates
03.2012 - 04.2013
B.S. - Marketing
Liberty University
High School Diploma -
Mt. Olive High School