Devan Knittle
Burt,NY
Summary
Detail-oriented Personal Shopper with expertise in online order fulfillment and inventory management. Recognized for mentoring staff and enhancing customer satisfaction through effective decision-making and relationship building.
Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
02.2024 - Current
- Managed online orders, ensuring timely and accurate fulfillment of customer requests.
- Collaborated with store teams to maintain product availability and inventory accuracy.
- Trained new staff on best practices for customer engagement and product knowledge.
- Resolved customer inquiries and issues promptly, fostering positive shopping experiences.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate items and checked regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
High School Diploma -
Newfane High School
Newfane, NY06-2023
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Online order processing
- Upbeat and outgoing attitude
- Heavy lifting
- Physical stamina
Timeline
Personal Shopper
Walmart
02.2024 - Current
High School Diploma -
Newfane High School