Devan McAllister
Lakeland
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Claims adjuster II
Geico (Government Employees Insurance Company)
12.2021 - Current
- Resolving auto claims
- Communicating with policy holders and claimants to resolve concerns, disputes, and overall claims
- Collecting any and all evidence related to an auto claim
- Interviewing all interested parties to assist with resolving liability and coverages
- Build rapport with all customers involved
- Communicating with attorney office and/or case manager to assist with resolving coverage and liability
- Using all available resources (ex
- Google) to collect needed information
- Current position (2 years,6 months)
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Unit Secretary
Bayfront Medical Center
12.2019 - 01.2021
- Ordering Supplies
- Correcting bed charges
- Communicating to nurses and doctors
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Managed incoming calls and directed to appropriate department.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Intern
OneCare Chiropractic and Spine
01.2019 - 05.2019
- Chiropractic assistant
- Receptionist
- Personal trainer & training program creations
Education
Health Science - Pre Med, honors
Bethune-Cookman University
Daytona Beach, FL05.2019
Certificate - Cyber Security
University of South Florida
Tampa, FL03-2025
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Vulnerability assessment
- Network security
- Threat intelligence
- Identity management
- Penetration testing
- Social engineering
- Firewall management
- Application security
- Incident response
- Physical security
- Ethical hacking
- Cloud security
- Wireshark software
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective communication
- Encryption
- Protecting networks
- Vulnerability analysis
- Analytical skills
- Two-factor authentication implementation
- Operating system hardening
- Cloud security management
- Social engineering defense
Community Service
- PAL (Police Athletic League) Youth Leadership, Student Chapter – Student, 2010, 2014
- Visions Student Chapter, Student, 2018-08, 2019-01
- Pointmen all men group (community service)
ADDITIONAL EXPERIENCE
- Sunrise Community, Saint Petersburg FL – Patient Support Specialist Aug2019 - Nov2019
- Joe's Crab Shack, Daytona Beach FL – Retail sales & Host May2018 - May2019
Languages
English
Native or Bilingual
Timeline
Claims adjuster II
Geico (Government Employees Insurance Company)
12.2021 - Current
Unit Secretary
Bayfront Medical Center
12.2019 - 01.2021
Intern
OneCare Chiropractic and Spine
01.2019 - 05.2019
Health Science - Pre Med, honors
Bethune-Cookman University
Certificate - Cyber Security
University of South Florida
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