Devann Boyd
Centreville,VA
Summary
Detail-oriented professional with extensive experience in data analysis, operational support, and client relations. Recently transitioned into a Background Investigator role, leveraging strong analytical and reporting capabilities to enhance compliance and accuracy in cybersecurity assessments and audits.
Overview
5
5
years of professional experience
Work History
Cyber Security Compliance Officer
ICS
CITY, STATE
05.2026 - Current
- Ensured compliance with federal cybersecurity regulations and frameworks, including NIST RMF and FISMA, by reviewing security controls and documentation, supporting organizational accreditation and enhancing security effectiveness.
- Conducted cybersecurity compliance assessments and risk evaluations to identify control gaps, track remediation efforts, and recommend corrective actions to strengthen the organization's security posture.
- Supported internal and external audits by collecting evidence, validating security controls, and preparing compliance reports for leadership, auditors, and government stakeholders.
- Collaborated with cross-functional teams to maintain cybersecurity policies, facilitate continuous monitoring, and advance security awareness initiatives throughout the organization.
Enterprise Management Associate
Enterprise Holdings
Gainesville, VA
11.2024 - 03.2026
- Delivered customer service and product education, enhancing client retention and satisfaction.
- Managed rental agreements and financial transactions, streamlining inventory logistics for operational efficiency.
- Assisted in onboarding and training new employees, creating structured learning processes to enhance team performance.
Data Research Analyst
Institutional Research & Planning UNCW
Wilmington, NC
12.2023 - 09.2024
- Conducted quantitative and qualitative analysis, identified trends, and translated findings into structured reports that guided decision-making.
- Developed and maintained interactive reports and dashboards, presenting complex data in an accessible format to stakeholders.
- Overhauled data infrastructures by optimizing SharePoint and Watermark systems to enhance accessibility and increase user engagement.
- Created instructional documentation for faculty and staff, standardizing data analysis processes to support institutional performance.
Political Science Graduate Teaching Assistant
University of North Carolina Wilmington
Wilmington, NC
08.2023 - 12.2023
- Led over 35 classroom sessions, employing diverse instructional methodologies to engage varied learning styles.
- Designed and delivered course materials, assessments, and lesson plans, enhancing student learning outcomes.
- Provided detailed feedback on research papers and thesis presentations, strengthening student analytical skills and academic performance.
Member Service Representative
Corning Credit Union
Wilmington, NC
05.2022 - 08.2023
- Processed over 100 loan applications, guiding clients on eligibility and financial planning to facilitate informed decision-making.
- Managed client relationships to deliver personalized financial solutions and educational resources that enhanced client understanding.
- Ensured 100% adherence to FDIC regulations in financial transactions, maintaining regulatory compliance and safeguarding client interests.
Office Manager
Unique Perspectives
Wilmington, NC
06.2021 - 05.2022
- Coordinated 50+ events, meetings, and training sessions, enhancing team collaboration and engagement.
- Developed training materials and internal documentation, facilitating efficient knowledge transfer across the organization.
Education
M.A - Conflict Management and Resolution, International & National Security focus
University of North Carolina
Wilmington, NC12-2023
B.A - International Studies, Minor in security
University of North Carolina
Wilmington, NC05-2021
Skills
- Business Process Analysis
- Workflow Optimization
- SharePoint
- Watermark
- Qualtrics
- Microsoft Excel
- Power BI
- ClickUp
- CRM Systems
- Onboarding training materials
- NitroPro
Clearance
Active Top Secret (TS) Security Clearance
Timeline
Cyber Security Compliance Officer
ICS
05.2026 - Current
Enterprise Management Associate
Enterprise Holdings
11.2024 - 03.2026
Data Research Analyst
Institutional Research & Planning UNCW
12.2023 - 09.2024
Political Science Graduate Teaching Assistant
University of North Carolina Wilmington
08.2023 - 12.2023
Member Service Representative
Corning Credit Union
05.2022 - 08.2023
Office Manager
Unique Perspectives
06.2021 - 05.2022
M.A - Conflict Management and Resolution, International & National Security focus
University of North Carolina
B.A - International Studies, Minor in security
University of North Carolina