Devantae Pickens
Pendleton,SC
Summary
Committed public servant who displays sound judgment under pressure in life-threatening and emergency scenarios. Seasoned team leader with unrelenting dedication to keeping the community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Experienced Police Officer
Clemson University Police Department
06.2020 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Prevents crime
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enforcing laws
- Enhanced community engagement by implementing innovative public outreach programs and events.
Pharmacy Technician
CVS Health
10.2018 - 07.2020
- Counted and labeled prescriptions with correct item and quantity.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Cashier
Sam's Club
05.2016 - 09.2018
- Answered questions about store policies and addressed customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Addressed customer needs and made product recommendations to increase sales.
Bookkeeper
Bi-Lo
10.2014 - 04.2017
- Grew customer base, acquiring new customers and identifying needs to deliver relevant products
- Handled cash and deposits using proper accounting procedures and documentation.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Westside High School
Bachelor of Science - Criminal Justice
Clemson University
Clemson, SC12.2020
Public Administration
Clemson University
Clemson, SC12.2025
Skills
- Resolving customer issues
- Computer skills
- Problem-solving skills
- Time management
- Quality assurance and control
- Relationship Development
- Customer Service
- Team Building
- Communications
- Police Reports
- 9-1-1 Calls
- Foot and Car Patrols
- Report Writing
- In-Court Testifying
- Emergency and Non-Emergency Response
- Law Enforcement Information Databases
Timeline
Experienced Police Officer
Clemson University Police Department
06.2020 - Current
Pharmacy Technician
CVS Health
10.2018 - 07.2020
Cashier
Sam's Club
05.2016 - 09.2018
Bookkeeper
Bi-Lo
10.2014 - 04.2017
High School Diploma -
Westside High School
Bachelor of Science - Criminal Justice
Clemson University
Public Administration
Clemson University
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