Devante Dixon
Aurora,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating a joyful work environment for team members and customers alike. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. A diverse background working history as well as a diverse life experience abroad creates unmatched adaptation skills.
Overview
9
9
years of professional experience
Work History
Server
Jack's Abby Brewing
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Arborist
Matt Blue Sky Inc.
05.2020 - 08.2024
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
- Maintained work vehicles and equipment.
- Improved client satisfaction by providing expert advice on tree care and maintenance best practices.
Shipping and Receiving Manager
Monkey Sports
09.2017 - 08.2019
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Food Team Member
Taco Bell
01.2016 - 09.2017
- Distributed food during busy peak periods to drive customer satisfaction.
- Developed strong time management skills by prioritizing tasks during busy periods while still maintaining excellent attention to detail.
- Streamlined food assembly processes, increasing output while maintaining quality standards.
- Upheld strict adherence to recipes and portion sizes, guaranteeing consistent product quality across all orders.
- Resolved customer issues promptly and professionally, ensuring a positive dining experience for all patrons.
Education
Bachelor of Science - International Business
Framingham State University
Framingham, MA05-2025
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Foreign language proficiency
- Front-of-house display creation
- Point of sale system
- Exceptional team player
Languages
Spanish
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Server
Jack's Abby Brewing
10.2022 - Current
Arborist
Matt Blue Sky Inc.
05.2020 - 08.2024
Shipping and Receiving Manager
Monkey Sports
09.2017 - 08.2019
Food Team Member
Taco Bell
01.2016 - 09.2017
Bachelor of Science - International Business
Framingham State University
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