DeVante Moody
Gainesville
Summary
I am customer-focused professional with a proven track record in resolving inquiries and enhancing satisfaction. Skilled in patient care, problem-solving, and training. I am also detail-oriented with extensive experience in effective communication, problem-solving, and leadership skills. Committed to fostering team development and ensuring the highest standards of all tasks.
Overview
16
16
years of professional experience
Work History
Support Technician
Shands Teaching Hospital
Gainesville, FL
05.2022 - Current
- Resolved customer inquiries through various communication channels, enhancing overall customer satisfaction.
- Diagnosed technical issues and provided effective troubleshooting solutions for diverse hardware and software problems.
- Resolved customer inquiries efficiently while maintaining a high level of patient satisfaction.
- Trained new staff on customer service protocols and healthcare system navigation techniques.
- Documented patient care accurately in electronic health records for continuity of care.
- Trained new staff on best practices for patient handling and safety protocols.
Photographer
Self Employed
Tallahassee, FL
10.2015 - Current
- Captured high-quality images for diverse clients, showcasing artistic vision and technical expertise.
- Utilized advanced photography equipment and editing software to produce professional-grade visuals.
- Developed and maintained strong client relationships, ensuring satisfaction and repeat business.
- Collaborated with clients to understand their vision, translating concepts into compelling imagery.
- Managed all aspects of photo shoots, including planning, execution, and post-production processes.
- Established efficient workflows for editing and delivery, enhancing project turnaround times.
Merchandiser
Pepsi
Gainesville, FL
04.2019 - 01.2022
- Analyzed market trends to optimize product placement and enhance sales performance.
- Developed promotional displays aligned with brand standards to attract customer attention.
- Collaborated with sales teams to ensure alignment on inventory management and merchandising strategies.
- Trained new team members on merchandising best practices and company policies for consistency.
- Monitored stock levels, coordinating restocking efforts to minimize out-of-stock incidents.
- Designed seasonal promotions that increased foot traffic and boosted overall product visibility.
Daycare Provider
My Mother's Family Daycare
Gainesville, FL
03.2010 - 03.2014
- Developed engaging educational activities tailored to children's developmental stages.
- Monitored and ensured safety standards in daycare environment consistently.
- Fostered positive relationships with children, enhancing emotional well-being and social skills.
- Collaborated with parents to provide updates on child development and behavior.
- Implemented age-appropriate curriculum aligned with early childhood education standards.
- Streamlined daily operations, improving workflow efficiency within the daycare setting.
Education
Associate of Arts - Journalism
Santa Fe College
Gainesville, FL08-2026
Associate of Arts - Psychology
Tallahassee Community College
Tallahassee, FLSkills
- Time management
- Patient care
- Patient-focused care
- Problem-solving
- Video editing
- Social media
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Leadership skills
Timeline
Support Technician
Shands Teaching Hospital
05.2022 - Current
Merchandiser
Pepsi
04.2019 - 01.2022
Photographer
Self Employed
10.2015 - Current
Daycare Provider
My Mother's Family Daycare
03.2010 - 03.2014
Associate of Arts - Journalism
Santa Fe College
Associate of Arts - Psychology
Tallahassee Community College