Kenneth Mills
Gainesville
Summary
Technologically-savvy professional with proven customer service, time management, and multitasking abilities. Attentive to client needs and ready to break down technical problems to develop effective solutions.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Support Technician
UF Health Shands Hospital
Gainesville
12.2020 - Current
- Assists the charge nurse/RNs with miscellaneous tasks on the unit.
- Assists patients within my profession scope.
- Stock across the unit.
Sales Associate
Dillard's
Gainesville
12.2019 - 09.2020
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Assemble displays for my department
Customer Service Representative
Wawa
Vero Beach
01.2019 - 12.2019
- Processing sales transactions and maintaining store appearance.
- Resolved customer complaints promptly and efficiently.
- Processing requests related to products and services.
Education
Sebastian River High School
Sebastian, FLSkills
- Technical support
- Inventory management
- Product knowledge
- Customer relationship management
- Order processing
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Active listening
References
References available upon request.
Timeline
Support Technician
UF Health Shands Hospital
12.2020 - Current
Sales Associate
Dillard's
12.2019 - 09.2020
Customer Service Representative
Wawa
01.2019 - 12.2019
Sebastian River High School