Devany Mayes
Memphis,TN
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
8
8
years of professional experience
Work History
Store Manager
Bestway Rent To Own
West Memphis, AR
03.2023 - 05.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
Credit Manager
Rent A Center Warehouse & Retail Store
Horn Lake, MS
11.2016 - 02.2023
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Worked with management to evaluate credit strategies and develop improvements.
Education
High School Diploma -
Fairley High School
Memphis, TN05-2008
Skills
- Customer Service Management
- Retail Inventory Management
- Store operations oversight
- Employee Training
- POS Systems
- Operations Management
References
References available upon request.
Timeline
Store Manager
Bestway Rent To Own
03.2023 - 05.2024
Credit Manager
Rent A Center Warehouse & Retail Store
11.2016 - 02.2023
High School Diploma -
Fairley High School
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