- Passionate about balancing physical health with mental and emotional wellness
- Music
- Singing
- Dancing
- I enjoy helping others and giving back to the community
Devaun Brown
Summary
Dynamic professional with a proven track record at JamRush Couriers & Freight Limited, excelling in customer service, logistics and time management. Recognized for enhancing client satisfaction through effective communication and reliable deliveries. Skilled in problem-solving and maintaining confidentiality, ensuring repeat business and strong client relationships.
Overview
3
3
years of professional experience
Work History
JamRush Couriers & Freight Limited
Logistics Management
01.2024 - 08.2025
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Properly documented all specimens received using [Software].
St Bess Global Consultancy Services
Randena Bess
03.2023 - 08.2023
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
Customer Service Representative
Juliet Mohan
07.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Public Health
Nova Southeastern University
Davie, FLHigh School Diploma -
Manchester High School
Manchester Jamaica 07-2023
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Decision-making
- Payment collection
- Verbal and written communication
- Inventory management
- Punctuality and reliability
- Excellent communication
- Item sorting
Interests
Timeline
JamRush Couriers & Freight Limited
Logistics Management
01.2024 - 08.2025
St Bess Global Consultancy Services
Randena Bess
03.2023 - 08.2023
Customer Service Representative
Juliet Mohan
07.2022 - 03.2023
No Degree - Public Health
Nova Southeastern University
High School Diploma -
Manchester High School
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