Deveda Irvin
Arlington,TX
Summary
I am looking for a company that i can enhanced my knowledge and learning to the best of my ability for further promotional advances in the future.
I am a Organized and dependable candidate that is successful at managing multiple priorities with a positive attitude.
Overview
14
14
years of professional experience
Work History
Transit Bus Operator
Sp Plus
Dallas, TX
05.2023 - Current
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Verified cleanliness and tidiness of bus
- Calculated and collected fares from passengers.
- Contributed to continuous improvement efforts by participating in training sessions, workshops, or seminars relevant to the transit industry.
- Inspected bus for any mechanical issues before departure.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- passenger shuttle bus to and from terminal.
- Developed and maintained positive relationships with passengers and other drivers.
- Kept accurate logs of travel time data for use in refining scheduling algorithms and improving on-time performance across all routes.
- Assisted passengers with inquiries and requests during trips.
Transit Driver
Various Employers
Dallas, TX
09.2018 - 05.2023
- Ensured a safe travel experience for all passengers by strictly adhering to traffic laws while navigating various weather conditions.
- Improved passenger satisfaction by maintaining punctuality and adhering to transit schedules.
- passenger shuttle bus to and from terminal.
- Assisted passengers with inquiries and requests during trips.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Assisted passengers with special needs, ensuring their comfort and accessibility during transit.
- Calculated and collected fares from passengers.
- Aided passengers with disabilities or special needs.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Maintained clean and neat shuttle for passenger comfort.
Delivery Driver
DoorDash
Arlington, TX
01.2021 - 05.2023
- Navigated efficiently through various routes for timely food deliveries to pickup and drop off locations.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Processed customer payments and kept accurate financial records.
Operational Support
Prospect Airport Services
Dallas, TX
05.2016 - 05.2017
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained strong leadership skills by managing projects from start to finish.
Catering- Banquet Server
Perimeter Staffing
Atlanta, GA
01.2010 - 06.2015
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Inspected dishes and utensils for cleanliness.
- Boosted banquet sales through effective upselling techniques and knowledgeable recommendations on menu items or beverage options.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and safe work environment.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
- Provided friendly, courteous service to create memorable moments for guests.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Replenished condiments and other supplies at tables and service bars.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Education
GED -
Tompkins High School
Marietta, GASkills
- Vehicle Inspection
- Wheelchair securement
- Rule Enforcement
- Behavior Monitoring and Management
- GPS Navigation
- Emergency Response
- Commercial Drivers License CDL
- Ice and Snow Management
- Customer Relations Skills
- Two-Way Radio Operation
- Mileage and Service Logs
Timeline
Transit Bus Operator
Sp Plus
05.2023 - Current
Delivery Driver
DoorDash
01.2021 - 05.2023
Transit Driver
Various Employers
09.2018 - 05.2023
Operational Support
Prospect Airport Services
05.2016 - 05.2017
Catering- Banquet Server
Perimeter Staffing
01.2010 - 06.2015
GED -
Tompkins High School