Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JA'LMON BARKSDALE

JA'LMON BARKSDALE

Bushkill,PA

Summary

Dedicated Transit Bus Operator with NYCTA, recognized for exceptional passenger service and a clean driving record. Skilled in vehicle inspection and route navigation, I foster strong relationships with riders while ensuring safety and compliance with traffic laws. Committed to enhancing the transit experience through effective communication and problem-solving.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

NYCTA
08.2009 - 04.2024
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Transported customers to and from Location.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Identified potential areas for improvement within daily operations based on personal observation or feedback from passengers.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed all relevant schedules for routes and arrivals.
  • Inspected bus for any mechanical issues before departure.
  • Aided passengers with disabilities or special needs.
  • Operated large vehicles in difficult urban and rural conditions.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Updated and maintained accurate trip logs and records.

Trolley Driver

Bushkill Group
01.2008 - 08.2009
  • Enhanced passenger experience by providing exceptional customer service and maintaining a clean and comfortable trolley environment.
  • Consistently met or exceeded performance targets related to on-time arrivals, customer service ratings, and safety record.
  • Contributed to increased company revenue by selling tickets onboard the trolley while maintaining accurate financial records.
  • Facilitated open communication channels with dispatchers, promptly reporting any incidents or maintenance concerns that arose during shifts.
  • Fostered positive working relationships with colleagues across departments, facilitating effective collaboration on projects when necessary.
  • Completed thorough pre-trip inspections of the trolley vehicle, identifying potential issues before they escalated into larger problems.
  • Collaborated with fellow drivers and management to identify areas for operational improvement, resulting in enhanced performance metrics.
  • Participated in ongoing professional development opportunities to stay current on industry best practices for safe and efficient trolley operation.
  • Assisted passengers with accessibility needs, ensuring a smooth boarding and exiting process for all individuals.
  • Ensured safety of passengers with strict adherence to traffic rules and regulations during trolley operation.
  • Received numerous commendations from both passengers and supervisors for outstanding customer service skills and professionalism on the job.
  • Delivered informative commentary about local points of interest along the route, enhancing passenger enjoyment and overall satisfaction ratings.
  • Operated streetcar safely by carefully observing city, state and federal laws.

Lifter / Driver

Blue Diamond Disposal
10.2007 - 01.2008
  • Exceeded customer expectations by maintaining accurate records of product locations and ensuring prompt order fulfillment.
  • Collaborated effectively with team members to complete large-scale projects within tight deadlines while maintaining high-quality standards.
  • Assisted in achieving departmental goals by proactively identifying opportunities for cost reduction or increased efficiency in processes used throughout the facility.
  • Reduced manual labor requirements by proficiently operating material handling equipment such as pallet jacks, forklifts, and hand trucks.
  • Maintained a safe working environment for all team members by enforcing safety protocols and conducting regular equipment inspections.
  • Followed safety protocols to prevent accidents and injuries.
  • Followed verbal and written instructions to properly move and ship products.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.

Truck Operator

R.E.A.C.H.
08.2007 - 10.2007

Driving trucks that contain recyclable goods to recyclable destination, using side, lotus to pick up containers and transported, recyclable goods to recyclable plants

Driver Helper

Resort Beverage
06.2007 - 08.2007
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Lifted and carried packages weighing up to Number pounds.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Scanned and tracked packages for delivery accuracy and security.
  • . Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
  • Displayed very good communication and customer service skills.
  • Verified and documented package deliveries for proof of accuracy and deadline adherence.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Communicated effectively with dispatchers, providing real-time updates on delivery progress and potential delays.
  • Reported package damage or delivery issues to driver for swift resolution.

Driver

Artic Glacier
05.2007 - 06.2007
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Forklift Operator

Hayward Laboratories
02.2006 - 01.2007
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Inspected equipment for defects and performed repairs or maintenance tasks.

Paint Line Worker

United Steel
10.2005 - 02.2006
  • Improved paint line efficiency by consistently maintaining proper equipment and materials for daily operations.
  • Ensured consistent color matching with precise mixing techniques, resulting in visually appealing products that met customer specifications.
  • Promoted a positive work culture by fostering open communication with coworkers, supervisors, and management, contributing to overall team morale and job satisfaction.
  • Supported continuous improvement efforts by participating in cross-functional teams focused on enhancing overall plant efficiency.

Linen Driver

Fernwood Resort USA
11.2004 - 05.2005
  • Achieved an excellent safety record through diligent adherence to company guidelines and industry regulations while operating heavy equipment on public roads.
  • Reduced fuel consumption through efficient driving techniques for cost-saving results.
  • Demonstrated strong problem-solving abilities during unexpected situations, finding solutions that minimized disruptions to service levels.
  • Increased vehicle lifespan by performing regular maintenance checks and addressing issues promptly.

Assistant Manager

Mr. Z
03.2004 - 09.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Commercial Driver - Commercial Driver Training

North Hampton Community College
Tobyhanna, PA
05.2007

Yes - Fiber Optic

Wrightco Tech
State College, PA
06.2000

GED - HS

James Madison HS
Brooklyn, NY
06.1996

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Wheelchair securement
  • Route navigation
  • Adaptive decision making
  • Passenger assistance
  • Traffic laws compliance
  • Emergency procedures
  • Clean driving record
  • Behavior management
  • Passenger transportation
  • Rule enforcement
  • Guest relations
  • Traffic laws
  • Bus operation
  • Road safety compliance
  • Accident avoidance
  • Passenger service and safety
  • Communication and interpersonal skills
  • Commercial drivers license CDL
  • Customer relations
  • Routine vehicle maintenance
  • Public transit operations
  • Safety-focused
  • Vehicle safety and maintenance
  • Strong working relationships
  • Passenger interaction
  • CDL license
  • Fare collection
  • Over the road experience
  • Traffic laws and regulations
  • DOT regulations
  • Daily logs
  • Decision-making
  • Dependable and trustworthy
  • Situational awareness
  • Ice and snow management
  • Basic mathematics
  • Special needs passengers
  • Transportation regulations
  • Critical thinking
  • Wheelchair and scooter security
  • Problem-solving
  • Emergency exit door operation
  • New hire training
  • Clean MVR
  • Ability to lift 50 pounds
  • Map reading
  • Accident reports
  • Commercial driving
  • Elderly and disabled assistance

Certification

Union Rep

Timeline

Transit Bus Operator

NYCTA
08.2009 - 04.2024

Trolley Driver

Bushkill Group
01.2008 - 08.2009

Lifter / Driver

Blue Diamond Disposal
10.2007 - 01.2008

Truck Operator

R.E.A.C.H.
08.2007 - 10.2007

Driver Helper

Resort Beverage
06.2007 - 08.2007

Driver

Artic Glacier
05.2007 - 06.2007

Forklift Operator

Hayward Laboratories
02.2006 - 01.2007

Paint Line Worker

United Steel
10.2005 - 02.2006

Linen Driver

Fernwood Resort USA
11.2004 - 05.2005

Assistant Manager

Mr. Z
03.2004 - 09.2004

Commercial Driver - Commercial Driver Training

North Hampton Community College

Yes - Fiber Optic

Wrightco Tech

GED - HS

James Madison HS
JA'LMON BARKSDALE