Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
JA'LMON BARKSDALE

JA'LMON BARKSDALE

Bushkill,PA

Summary

Dedicated Transit Bus Operator with NYCTA, recognized for exceptional passenger service and a clean driving record. Skilled in vehicle inspection and route navigation, I foster strong relationships with riders while ensuring safety and compliance with traffic laws. Committed to enhancing the transit experience through effective communication and problem-solving.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

NYCTA
The Bronx, NY
08.2009 - 04.2024
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Transported customers to and from Location.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Identified potential areas for improvement within daily operations based on personal observation or feedback from passengers.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed all relevant schedules for routes and arrivals.
  • Inspected bus for any mechanical issues before departure.
  • Aided passengers with disabilities or special needs.
  • Operated large vehicles in difficult urban and rural conditions.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Updated and maintained accurate trip logs and records.

Trolley Driver

Bushkill Group
Bushkill, PA
01.2008 - 08.2009
  • Enhanced passenger experience by providing exceptional customer service and maintaining a clean and comfortable trolley environment.
  • Consistently met or exceeded performance targets related to on-time arrivals, customer service ratings, and safety record.
  • Contributed to increased company revenue by selling tickets onboard the trolley while maintaining accurate financial records.
  • Facilitated open communication channels with dispatchers, promptly reporting any incidents or maintenance concerns that arose during shifts.
  • Fostered positive working relationships with colleagues across departments, facilitating effective collaboration on projects when necessary.
  • Completed thorough pre-trip inspections of the trolley vehicle, identifying potential issues before they escalated into larger problems.
  • Collaborated with fellow drivers and management to identify areas for operational improvement, resulting in enhanced performance metrics.
  • Participated in ongoing professional development opportunities to stay current on industry best practices for safe and efficient trolley operation.
  • Assisted passengers with accessibility needs, ensuring a smooth boarding and exiting process for all individuals.
  • Ensured safety of passengers with strict adherence to traffic rules and regulations during trolley operation.
  • Received numerous commendations from both passengers and supervisors for outstanding customer service skills and professionalism on the job.
  • Delivered informative commentary about local points of interest along the route, enhancing passenger enjoyment and overall satisfaction ratings.
  • Operated streetcar safely by carefully observing city, state and federal laws.

Lifter / Driver

Blue Diamond Disposal
Mt Arlington NJ
10.2007 - 01.2008
  • Exceeded customer expectations by maintaining accurate records of product locations and ensuring prompt order fulfillment.
  • Collaborated effectively with team members to complete large-scale projects within tight deadlines while maintaining high-quality standards.
  • Assisted in achieving departmental goals by proactively identifying opportunities for cost reduction or increased efficiency in processes used throughout the facility.
  • Reduced manual labor requirements by proficiently operating material handling equipment such as pallet jacks, forklifts, and hand trucks.
  • Maintained a safe working environment for all team members by enforcing safety protocols and conducting regular equipment inspections.
  • Followed safety protocols to prevent accidents and injuries.
  • Followed verbal and written instructions to properly move and ship products.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.

Truck Operator

R.E.A.C.H.
Blakeslee, PA
08.2007 - 10.2007

Driving trucks that contain recyclable goods to recyclable destination, using side, lotus to pick up containers and transported, recyclable goods to recyclable plants

Driver Helper

Resort Beverage
Tannersville, PA
06.2007 - 08.2007
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Lifted and carried packages weighing up to Number pounds.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Scanned and tracked packages for delivery accuracy and security.
  • . Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
  • Displayed very good communication and customer service skills.
  • Verified and documented package deliveries for proof of accuracy and deadline adherence.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Communicated effectively with dispatchers, providing real-time updates on delivery progress and potential delays.
  • Reported package damage or delivery issues to driver for swift resolution.

Driver

Artic Glacier
Stroudsburg, PA
05.2007 - 06.2007
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Forklift Operator

Hayward Laboratories
East Stroudsburg, PA
02.2006 - 01.2007
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Inspected equipment for defects and performed repairs or maintenance tasks.

Paint Line Worker

United Steel
East Stroudsburg, PA
10.2005 - 02.2006
  • Improved paint line efficiency by consistently maintaining proper equipment and materials for daily operations.
  • Ensured consistent color matching with precise mixing techniques, resulting in visually appealing products that met customer specifications.
  • Promoted a positive work culture by fostering open communication with coworkers, supervisors, and management, contributing to overall team morale and job satisfaction.
  • Supported continuous improvement efforts by participating in cross-functional teams focused on enhancing overall plant efficiency.

Linen Driver

Fernwood Resort USA
Bushkill, PA
11.2004 - 05.2005
  • Achieved an excellent safety record through diligent adherence to company guidelines and industry regulations while operating heavy equipment on public roads.
  • Reduced fuel consumption through efficient driving techniques for cost-saving results.
  • Demonstrated strong problem-solving abilities during unexpected situations, finding solutions that minimized disruptions to service levels.
  • Increased vehicle lifespan by performing regular maintenance checks and addressing issues promptly.

Assistant Manager

Mr. Z
East Stroudsburg, PA
03.2004 - 09.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Commercial Driver - Commercial Driver Training

North Hampton Community College
Tobyhanna, PA
05.2007

Yes - Fiber Optic

Wrightco Tech
State College, PA
06.2000

GED - HS

James Madison HS
Brooklyn, NY
06.1996

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Wheelchair securement
  • Route navigation
  • Adaptive decision making
  • Passenger assistance
  • Traffic laws compliance
  • Emergency procedures
  • Clean driving record
  • Behavior management
  • Passenger transportation
  • Rule enforcement
  • Guest relations
  • Traffic laws
  • Bus operation
  • Road safety compliance
  • Accident avoidance
  • Passenger service and safety
  • Communication and interpersonal skills
  • Commercial drivers license CDL
  • Customer relations
  • Routine vehicle maintenance
  • Public transit operations
  • Safety-focused
  • Vehicle safety and maintenance
  • Strong working relationships
  • Passenger interaction
  • CDL license
  • Fare collection
  • Over the road experience
  • Traffic laws and regulations
  • DOT regulations
  • Daily logs
  • Decision-making
  • Dependable and trustworthy
  • Situational awareness
  • Ice and snow management
  • Basic mathematics
  • Special needs passengers
  • Transportation regulations
  • Critical thinking
  • Wheelchair and scooter security
  • Problem-solving
  • Emergency exit door operation
  • New hire training
  • Clean MVR
  • Ability to lift 50 pounds
  • Map reading
  • Accident reports
  • Commercial driving
  • Elderly and disabled assistance

Certification

Union Rep

Timeline

Transit Bus Operator

NYCTA
08.2009 - 04.2024

Trolley Driver

Bushkill Group
01.2008 - 08.2009

Lifter / Driver

Blue Diamond Disposal
10.2007 - 01.2008

Truck Operator

R.E.A.C.H.
08.2007 - 10.2007

Driver Helper

Resort Beverage
06.2007 - 08.2007

Driver

Artic Glacier
05.2007 - 06.2007

Forklift Operator

Hayward Laboratories
02.2006 - 01.2007

Paint Line Worker

United Steel
10.2005 - 02.2006

Linen Driver

Fernwood Resort USA
11.2004 - 05.2005

Assistant Manager

Mr. Z
03.2004 - 09.2004

Commercial Driver - Commercial Driver Training

North Hampton Community College

Yes - Fiber Optic

Wrightco Tech

GED - HS

James Madison HS
JA'LMON BARKSDALE