Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Alliance Ground International
ALLIANCE GROUND INTERNATIONAL, Building 21, JFK AIRPORT
Jamaica, NY
08.2022 - Current
Managed import dock, export dock, cooler operations, and built pallet stacks.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
World flight services
WFS
Jamaica, NY
03.2022 - 07.2022
My duties at “WFS” were to offload ULDS that came from their carrier and to make sure all the packages were in the right places for inventory.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Walgreens
Queens, NY
12.2021 - 04.2022
I was a cashier at Walgreens and that was not only my job, I also had to restock the shelves, Review inventory and attend to every customer that needed help. The job consisted of being fast-paced due to customers needing access to products that were locked away.
Initiated conversations with customers to enhance their shopping experience and engaged in conversation through use of effective interpersonal and people skills.
Processed point-of-sale transactions using Walgreens register systems and payment methods.
Greeted customers and delivered friendly front-end service in busy store settings.
Handled returns, exchanges, and price checks following Walgreens store policies.
Recovery Clerk
BJ’s wholesale club
Valley Stream, NY
07.2021 - 09.2021
I was a recovery clerk and had to ensure the store looked presentable and the shelves were stocked. The main goal was to be attentive to every customer.
Organized daily tasks to ensure team met service objectives effectively.
Delivered attentive service to customers in person and over the phone.
Carpenter
Harmon Flooring
Queens, NY
06.2020 - 05.2021
I worked with my family at their flooring business. The job consisted of removing old ply wood and replacing the wood with up to date materials and waxing and making sure the floor is suitable for the clients.
Education
High School Diploma - Computer Repair
Thomas A Edison Career And Technical High School
Queens, NY
09.2017 - 06.2020
Some College (No Degree) - Business Administration
Monroe College
Bronx, NY
Some College (No Degree) - Business Management
Queensborough Community College
Oakland Gardens, NY
Skills
Fork lift operator (4/2 years)
Load & unload (4/2years)
Cargo loading(4/2years)
Cleaning (2 years)
Cashiering (1 year)
Business management (Less than 1 year)
Recover clerk (Less than 1 year)
Supplier management (1 year)
Dock operations(4/2 years)
Pallet building(4/2 years)
IT management (2 years)
Computer networking (2 years)
Help Desk
Network Support
Microsoft Windows
Certification
Cisco Certified Network Associate (CCNA)
Forklift Operator
Timeline
Alliance Ground International
ALLIANCE GROUND INTERNATIONAL, Building 21, JFK AIRPORT
08.2022 - Current
World flight services
WFS
03.2022 - 07.2022
Cashier
Walgreens
12.2021 - 04.2022
Recovery Clerk
BJ’s wholesale club
07.2021 - 09.2021
Carpenter
Harmon Flooring
06.2020 - 05.2021
High School Diploma - Computer Repair
Thomas A Edison Career And Technical High School
09.2017 - 06.2020
Some College (No Degree) - Business Administration