Deven Rock Romero
Casper,Wyoming
Summary
Meticulous stocker with 1 year of experience in stocking and merchandising. Accomplished in increasing product sales through effective merchandising and stocking. Collaborates effectively with team members to meet deadlines for stocking and cleaning duties. Highly proficient stock team member who efficiently manages the processing and packaging of a wide range of orders in a fast-paced environment. Maintains an organized storage space to keep the team productive and customers satisfied with fast service. Experienced in inspecting new shipments and working with vendors to resolve discrepancies. Hardworking stocker who handles merchandise daily and consistently meets production goals. Self-motivated and knowledgeable about tagging merchandise and updating warehouse records. Possesses skills in data entry, ticket-printing, and inspection documentation. Skilled team player with a strong background in various job environments, able to work well independently to handle assignments and always ready to go beyond basic tasks. Quick learner with good computer abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Wyoming Behavioral Institute
Casper, WY
08.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Stocking Associate
Walmart
Casper, Wyoming
05.2021 - Current
- Replenished new items and restocks to keep displays full for customers
- Positioned products on shelves and leveraged promotional displays to improve product visibility
- Unloaded new products, opened containers, and routed products to sales floor or storage locations
- Completed routine cycle counts to manage product inventory levels
- Assisted customers with locating and purchasing items on sales floor or in storeroom
- Used equipment to load and unload heavy items for team members and customers
- Examined stock to verify specifications and cull damaged products
- Directed overstock inventory to storage areas for later use
- Used RFID scanners to receive inbound product deliveries and segregated items destination-wise
- Cleaned and organized workstations regularly to avoid misplacing products or causing shipment delays
- Obtained merchandise from bins or shelves
- Observed all company safety policies and OSHA guidelines
- Promoted item sales by updating signs and directing customers to target products
- Kept the team safe and efficient by maintaining clean tools, equipment and work areas
- Marked containers with tags and labels to avoid errors in shipping of customer items
- Assembled and padded containers to protect the merchandise during transport
- Organized work areas to reduce errors and support efficiency
- Completed accurate work by carefully measuring, weighing and counting materials
- Restocked shelves, racks and bins with the latest merchandise in attractive displays.
Shop Laborer
Mesa Natural Gas Solutions
Evansville, WY
04.2022 - 08.2022
- Streamlined production processes by routinely performing preventative maintenance on equipment and promptly reporting any issues or malfunctions to supervisors.
- Reduced material waste by accurately measuring and cutting materials according to specifications.
- Demonstrated strong attention to detail while painting, sanding, and finishing products in accordance with company standards and guidelines.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and accurately.
- Assisted in the timely completion of projects by efficiently managing inventory and restocking supplies as needed.
- Operated various machinery, including forklifts and power tools, contributing to efficient workflow processes.
- Utilized strong problem-solving skills to quickly and effectively troubleshoot any operational or equipment issues, limiting downtime and maintaining productivity levels.
- Exceeded daily production quotas while maintaining high-quality standards for all completed tasks and assignments in the workshop setting.
- Supported project timelines by assembling components according to instructions provided on blueprints or work orders.
- Fostered a culture of safety within the workplace by regularly attending training sessions and adhering to established guidelines for personal protective equipment usage during tasks.
- Assisted in reducing overall costs through proper disposal of hazardous materials following established safety protocols.
- Maintained strict adherence to OSHA regulations when operating heavy machinery or handling hazardous materials.
- Increased customer satisfaction through careful packaging of finished goods for shipment, ensuring minimal damage during transit.
- Contributed to quality control efforts by inspecting finished products for defects before shipping them out.
- Improved workplace safety by consistently maintaining a clean and organized shop floor.
- Optimized space utilization within the workshop setting, skillfully organizing tools, equipment, and materials for easy access during project execution.
- Promoted a positive work environment through effective collaboration with team members on various projects throughout the day-to-day operations of the shop floor.
- Upheld a reputation for punctuality and reliability within the team, consistently arriving at work prepared and ready to contribute towards task completion.
- Demonstrated a commitment to continuous learning by staying up-to-date on industry trends, best practices, and new tools or techniques relevant to the shop laborer role.
- Enhanced communication between departments, working closely with other teams to ensure smooth operations throughout the shop floor.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Remained calm and composed in tense situations involving angry or upset customers.
Floor Hand
Akita Drilling
Greeley, CO
02.2021 - 04.2021
- Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations.
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
- Carried out general manual labor activities to aid site productivity.
- Assisted in rig-up and rig-down procedures, ensuring timely project completion.
- Contributed to safe working conditions by adhering to safety protocols and regulations at all times.
- Showcased strong physical stamina throughout long shifts while remaining alert and focused on completing assigned tasks efficiently.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Enhanced drilling efficiency by maintaining and repairing equipment as needed.
- Monitored shaker and mud tank operations.
- Completed job tasks accurately under challenging weather conditions, demonstrating adaptability and resilience.
- Provided assistance in assembly and disassembly of drilling rig and equipment.
- Ensured smooth operations by performing routine maintenance on drilling equipment and machinery.
- Selected appropriate pumps, valves and associated equipment for productive drilling operations.
- Executed daily operations quickly and accurately, achieving productivity targets.
- Performed minor repairs on drilling equipment and tools to limit operational disruptions.
- Increased operational efficiency by assisting in the assembly and disassembly of drilling rig components.
- Monitored drilling progress, promptly reporting any issues or concerns to supervisors for immediate resolution.
- Reduced downtime with proactive troubleshooting of mechanical issues and swift repairs.
Gym Staff Member
Wyofitness
Casper, Wyoming
10.2020 - 04.2021
- Provided exceptional customer service by building strong relationships with members, frequently connecting for updates and addressing concerns
- Increased membership by conducting facility tours and answering all questions from potential new patrons
- Enriched member experiences by sharing in-depth knowledge of workout programs, healthy lifestyle choices, and beneficial nutritional options
- Cleaning up and managing workout equipment on top of cleaning all bathrooms
- Responded quickly to members' concerns, resolving issues immediately and escalating to [Job title] when necessary
- Promoted optimum customer service using friendly manner to answer phones and provide information
- Stocked counters with locker room toiletries and loaded dirty towels into washers and dryers
- Tended locker room environments, replenishing towels and supplies at regular intervals
- Assigned lockers to gym patrons and explained instructions for locking mechanisms
- Enforced facility safety rules and operations policies.
Chef
Qdoba
Casper, Wyoming
01.2020 - 09.2020
- Enforced standards for meal service, presentation, and quality of food items across kitchen shifts
- Achieved 'A' ratings after inspection of premises by health department by standardizing shift-based cleaning processes
- Reduced waste by improving inventory control and product rotation before expiration dates
- Prepared ingredients, garnishes, and side dishes in advance to expedite meal service
- Increased guest satisfaction scores by training staff and overseeing food preparation and recipe control
- Monitored the operation of the kitchen to check for proper sanitation
- Estimated the needed levels of foods, ingredients and supplies to make the correct weekly orders
- Consistently prepared the same dishes with the same quality to delight customers and keep them coming back again and again
- Oversaw team members at each station to verify the consistent and accurate preparation of every dish
- Demonstrated correct cooking techniques to staff to keep all team members operating as solid unit
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
Education
High School Diploma -
Natrona County Highschool
Casper, WyomingHigh School Diploma -
Freedom high school
Oakley, California06.2019
Skills
- Workstation cleaning
- Product restocking
- Customer assistance
- Storage management
- Pallet jack operation
- Inspect materials
- Tag products
- Merchandise tagging
- Operate equipment
- Process payments
- Serve customers
- Operate forklifts
- Work area maintenance
- Restock shelves
- Inspect merchandise
- Update accounts
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Suicide Prevention
- Autism spectrum understanding
- Patient Safety Management
- Crisis Intervention
- Behavioral Management
- Substance abuse awareness
- Progress Monitoring
- Bipolar Disorder Knowledge
- Empathy Development
- Treatment Planning
- Multicultural Competence
- Clinical Documentation
- Anger Management
- Anxiety Management
- Care Plan Development
- Mental Health First Aid
- Sexual Assault Support
- Patient Assessment
- Attention Deficit Hyperactivity Disorder Strategies
- Depression Support
- Cognitive Behavioral Therapy Principles
- Discharge Planning
- Eating Disorder Awareness
- Psychiatric Medication Knowledge
- Borderline Personality Disorder Interventions
- Schizoid Personality Disorder Support
- Post-Traumatic Stress Disorder Assistance
- Obsessive-compulsive disorder support
- Dependent Personality Disorder Guidance
- Schizophrenia Education
- Avoidant Personality Disorder Techniques
- Vitals monitoring
- HIPAA Requirements
- Behavioral Health
- Behavior Observation
- Active Listening
- Activities of Daily Living ADL Assistance
- Critical Thinking
- Crisis Management
- Intake Assessment
- Nonviolent Crisis Intervention
- Rapport Building
- Encouragement and Motivation
- Employee Training
- Group Therapy
- Heartsaver CPR AED (CPR AED)
- Decision-Making
- Nursing Assistance
- Mental Health Assessment
- Inpatient Treatment
- Nonviolent Crisis Intervention (NVCI)
- Indirect Patient Care
- Progress Documentation
- Registered Behavior Technician
- Heartsaver First Aid (First Aid)
- Care Coordination
- Heartsaver CPR AED
- Therapeutic Treatment
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Organization and Time Management
- Problem Resolution
- Verbal Communication
Accomplishments
Within the first year of working at WBI I managed to effectively meet patient satisfactions and expectations, successfully dealt with patient care using verbal deescalation without needed to go hands on, achieving employee of the month in October of 2023 alongside achieving A service excellence award for my efforts.
Certification
CPR and first Aide
Verbal Deescalation
Handle with care training
Timeline
Mental Health Technician
Wyoming Behavioral Institute
08.2022 - Current
Shop Laborer
Mesa Natural Gas Solutions
04.2022 - 08.2022
Stocking Associate
Walmart
05.2021 - Current
Floor Hand
Akita Drilling
02.2021 - 04.2021
Gym Staff Member
Wyofitness
10.2020 - 04.2021
Chef
Qdoba
01.2020 - 09.2020
High School Diploma -
Natrona County Highschool
High School Diploma -
Freedom high school