Deven Savage
Houston,TX
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager of Operations
Los Cucos Mexican Café
Houston, Texas
10.2014 - 06.2023
- Revenues Exceed $8 Million per year
- Training and hiring 100+ employees through different positions, including management positions
- Created training documents and assisted in initiating training programs and running them
- Developed physical and digital marketing material for the company.
- Led initiatives resulting in increased revenues for the company despite the impact of Covid-19
- Facilitated a shift in business dynamics whereby 50% of sales were directed towards to-go revenues instead of traditional in-store transactions.
- Collaborated with corporate team to develop and implement enhanced company standards
- Lead communication efforts for multiple brands and locations, supporting a workforce of over 300.
- Generated a detailed bilingual manual for implementing post-pandemic operating processes.
Education
Bachelor of Business Administration in Marketing And Finance -
University of Houston, Bauer College of Business
Houston, TX05.2023
Skills
- Business Forecasting
- Data (SWOT Analysis)
- Project Management
- Creating Documents
- Content Management
- Paid Advertising
- Javascript / Python
- Bot Development Systems
- Videography
- Marketing Strategy
- Budgeting
- Sales / Service
- Microsoft Office
- Financial Accounting
- Derivative Metrics
- Problem Solving
Certification
Hootsuite Social Marketing Certification - December 2022
Marketing Projects
- Market Research Project with Good Life Credit Solutions - Summer 2019: Research-based opportunity, created documents that contributed to the company's broader approach to marketing themselves, expanding into banking relations, credit card companies, credit bureaus, hedge funds, institutions, and governments
- Produced multiple music videos in coordination with various production companies and live performance efforts
Websites
References
References available upon request.
Timeline
Manager of Operations
Los Cucos Mexican Café
10.2014 - 06.2023
Bachelor of Business Administration in Marketing And Finance -
University of Houston, Bauer College of Business