Deven Williams
Maple Heights,OH
Summary
Forward-thinking and highly motivated professional with seven years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Property Manager
Airbnb
Cleveland, OH
11.2021 - Current
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Updated tenant and unit information to keep current in housing database.
- Built relationships with service vendors and submitted associated billing statements.
- Completed lease applications and verifications, notifying prospects of results.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Drafted and monitored budgets for overall maintenance and operations.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Met with prospective tenants to show property and assess applications or sign leases.
Front Desk Associate
LA Fitness
Brooklyn, OH
05.2021 - 01.2023
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed guest check-in and check-out procedures, reservations and payments.
- Verified and collected client payments.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Trained newly hired employees on front desk procedures and business operations.
- Managed customer complaints and rectified issues to complete satisfaction.
Owner Professional Barber
Klips International LLC
Cleveland , OH
07.2018 - Current
- Sanitized workstations and salon equipment to reduce risk of infection.
- Responded to customer inquiries by phone, email and in person.
- Resolved customers concerns with knowledgeable and professional approach.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Handled incoming phone calls and scheduled appointments.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Serviced children, women, and men to haircuts
Welder Assistant
Conn-selmer
Eastlake, OH
08.2015 - 04.2020
- Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment.
- Completed precision cuts with power saws, hand shears and chipping knives.
- Dismantled and assembled wellhead equipment.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
- Laid out, positioned, aligned and secured parts and assemblies with straightedges, squares and calipers.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
Forklift Driver
Regency Technologies Inc.
Stow, OH
04.2015 - 10.2018
- Transported, loaded, unloaded and stacked materials.
- Moved goods between warehouse locations according to shipment and storage needs.
- Picked orders from storage, wrapped and staged for shipments.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Conducted regular inspection of forklift to support safe operation.
Chef
Zanzibar Soul Fusion
Shaker Heights, OH
10.2015 - 02.2018
- Trained kitchen workers on culinary techniques.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Met with clients to discuss menus and meal options for weddings and banquets.
- Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
- Managed kitchen staff team and assigned tasks for various stages of food production.
Shuttle Truck Driver
Fast park Airport Shuttles
Brookpark , Ohio
02.2024 - Current
- Inspected cargo for damage before loading and unloading.
- Maintained accurate records of deliveries, pickups, and other related tasks.
- Monitored traffic patterns to adjust delivery schedules accordingly.
- Communicated with dispatchers regarding changes in delivery instructions or delays in arrival times.
Education
CDL -
Hamrick School
Medina, OH09-2024
Barber License - Applied And Professional Ethics
The Keratin Barber College
4071 Lee Rd. 09.2017
Skills
- Outstanding Customer Service
- Facial Trimming
- Straight Razor Shaving
- Bald Fades
- Business Management
- Client Consultations
- Tax Law Knowledge
- Quick Learner
- Active Listening
- Team Management
- People Skills
- Basic Math
- Team Building
- Training & Development
- Financial and Cash Flow Analyses
- Goal Setting
- Performance Reporting
- Policies and Procedures Implementation
- Inventory Management
- Budget Development and Management
- Verbal and Written Communication
- Staff Development
- Client Interviewing
- Life Skills Training
Timeline
Shuttle Truck Driver
Fast park Airport Shuttles
02.2024 - Current
Property Manager
Airbnb
11.2021 - Current
Front Desk Associate
LA Fitness
05.2021 - 01.2023
Owner Professional Barber
Klips International LLC
07.2018 - Current
Chef
Zanzibar Soul Fusion
10.2015 - 02.2018
Welder Assistant
Conn-selmer
08.2015 - 04.2020
Forklift Driver
Regency Technologies Inc.
04.2015 - 10.2018
CDL -
Hamrick School
Barber License - Applied And Professional Ethics
The Keratin Barber College