Deven Young
Summary
16 years in the Service industry. Dynamic server with proven success at The Turf Room, with upselling and exceptional customer service. Skilled in order management and team collaboration, I thrive in fast-paced environments, ensuring customer satisfaction and fostering return clientele through attentive service and extensive food and beverage knowledge. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
8
8
years of professional experience
Work History
Server
The Turf Room
Aurora , Illinois
11.2017 - Current
- Upsold food and beverage items, generating sales between $2,000 and $8,000 per shift.
- Supported co-workers in kitchen and service roles as needed.
- Ensured customer satisfaction post-dining to promote return clientele.
- Maintained attentiveness to food and drink service across 8-13 table section.
- Worked efficiently under pressure in a fast-paced environment.
- Team Player
Skills
- Point of sale
- Food safety
- Order management
- Customer service
- Team collaboration
- Problem solving
- Upselling strategies
- Server training
- Liquor, wine, and food knowledge
Timeline
Server
The Turf Room
11.2017 - Current
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