Ralette Fultz
Akron,OH
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
Work History
Manager
Aldi Foods
Akron, OH
03.2011 - 03.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Manager
Arbys Resturant
Macedonia, OH
01.2008 - 03.2011
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
High School Diploma -
Kenmore
Akron Ohio06-1993
Skills
- Business Development
- Staff Development
- Workforce Management
- Policy Implementation
- Team Leadership
- Staff Training and Development
- Schedule Preparation
- Budget Control
- Expectation setting
- Staff Management
- Time Management
Timeline
Manager
Aldi Foods
03.2011 - 03.2024
Manager
Arbys Resturant
01.2008 - 03.2011
High School Diploma -
Kenmore
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