Andre Sauve, Jr.
Tupper Lake,NY
Summary
Driven Manager with a proven track record at Aubuchon Hardware, adept in team leadership and strategic planning. Excelled in enhancing customer satisfaction, resolving conflicts, and driving operational efficiency. Skilled in developing high-performing teams and achieving financial goals, demonstrating exceptional problem-solving and interpersonal communication abilities. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Adept individual with more than 28 years working as Manager for $3,500,000 revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Customer-focused professional with successful 36-year career in the retail sector. Dynamic successful application of customer service and efficiency in busy business environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Manager
Aubuchon Hardware
Tupper Lake, NY
07.1988 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
High School Diploma -
Tupper Lake High School
Tupper Lake, New York06.1986
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Sales management
- Workforce Management
- Performance Evaluations
- Business Administration
- Marketing
- Product Management
- Budget Control
- Business Development
- Business Planning
- Key Performance Indicators
- Financial Management
- Expectation setting
- Expense Tracking
- Brand Management
- Lead Generation
- Salesforce Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
- Effective Communication
- Problem Resolution
- Adaptability and Flexibility
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem-Solving
- Organizational Skills
- Team Development
- Work Planning and Prioritization
- Hiring and Training
- Managing Operations and Efficiency
- Customer Relationship Management
- Training and Development
- Task Delegation
- Staff Training
- Employee Coaching and Mentoring
- Scheduling and Coordinating
- Goal Setting
- Professional and Courteous
- Documentation And Reporting
- Negotiation and Conflict Resolution
- Relationship Building
- Good Judgment
- Process Improvement
- Active Listening
- Interpersonal Relations
- Schedule Management
- Employee Development
- Self Motivation
- Reliability
- Performance reviewing
- Idea Development and Brainstorming
- Team building
- Problem-solving abilities
- Onboarding and Orientation
- Budget Management
- Analytical Skills
- Business Analysis and Reporting
- Task Prioritization
- Technical Proficiency
- Cost Control
- Emergency Response
- Professionalism
- Preventive Maintenance
- Team Collaboration
- Interpersonal Communication
- Written Communication
- Interpersonal Skills
Certification
- Silver Certification, Sthil
- Certified forklift operator
- Certified paint specialist
- Plumbing training
- Electrical training
- Lawn care training
Timeline
Manager
Aubuchon Hardware
07.1988 - 08.2024
High School Diploma -
Tupper Lake High School