DEVI KARIM
Queens
Overview
10
10
years of professional experience
Work History
Bank Teller
TD Bank
03.2025 - 12.2025
- Verified customer identification and followed security, privacy, and fraud-prevention procedures.
- Balanced cash drawer daily and maintained accurate transaction records.
- Promoted bank products and services by identifying customer needs and making appropriate referrals.
- Supported branch operations by maintaining organized work areas and assisting team members as needed.
Front Desk Sales Team
Rockaway Hotel & Spa
03.2023 - 08.2024
- Greeted and checked in guests, handling reservations and processing payments.
- Resolved guest inquiries and complaints, providing information about hotel amenities and local attractions.
- Managed room assignments and communicated special requests to housekeeping/maintenance to ensure special accommodations needs were met.
Computer & Technology Sales Associate
Nouveau Elevator
12.2022 - 08.2023
- Coordinated with accounting and operations teams to resolve billing discrepancies and maintain organized financial records.
- Managed end-to-end sales process, including product presentations, pricing, order placement, and post-sale support.
- Provided customer service support by answering inquiries related to products, pricing, and billing.
Staples
Sales Associates
10.2021 - 09.2022
- Maintained product knowledge to recommend office supplies, electronics, and services based on customer needs.
- Stocked, organized, and merchandised inventory to ensure a clean, well-presented sales floor.
- Provided excellent customer service by assisting customers with product selection, technology needs, and office solutions.
- Assisted with printing, copying, and technology services as needed.
Team Member
Gino’s Pizzeria & Restaurant
01.2016 - 12.2019
- Provided exceptional customer service, taking orders and answering inquiries in person and over the phone.
- Maintained a clean and organized dining area while fulfilling orders accurately and efficiently.
- Stocked supplies and contributed to a positive guest experience through attentiveness and problem-solving.
Education
High School Diploma - undefined
August Martin High School
Skills
- ADP Workforce
- Microsoft Office
- Computer Data Entry
Timeline
Bank Teller
TD Bank
03.2025 - 12.2025
Front Desk Sales Team
Rockaway Hotel & Spa
03.2023 - 08.2024
Computer & Technology Sales Associate
Nouveau Elevator
12.2022 - 08.2023
Staples
Sales Associates
10.2021 - 09.2022
Team Member
Gino’s Pizzeria & Restaurant
01.2016 - 12.2019
High School Diploma - undefined
August Martin High School