DEVI RAMDATH
Queens
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively. Vigilant Transportation Security Officer known for high productivity and efficient task completion. Skilled in threat assessment, passenger screening, and security technology operation. Excel in communication, problem-solving, and teamwork, ensuring safety protocols are upheld with professionalism and precision. Ready to contribute to secure travel environments through focused attention to detail and proactive security measures.
Overview
15
15
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
JAMAICA
06.2021 - Current
- Screen passengers and baggage for prohibited items using advanced scanning equipment.
- Enforce security protocols and procedures to ensure public safety at checkpoints.
- Collaborate with law enforcement agencies to address security threats effectively.
- Conduct thorough inspections of carry-on luggage and personal items for compliance.
- Respond to alarms and alerts with appropriate security measures and procedures.
- Provide clear instructions to travelers regarding security regulations and policies.
- Document incidents and maintain accurate records in compliance with TSA guidelines.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Upheld strong customer service standards while completing screenings.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Provided security and protection to travelers across all transportation sectors.
- Operated controls on explosive detection system to manipulate and clear images.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Communicated effectively with team members while performing duties under pressure.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
- Maintained knowledge of current aviation security standards and best practices.
- Completed thorough zone searches to check for physical tampering and restricted items.
- Reported any violations of TSA regulations or policies to supervisory staff immediately.
- Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
- Operated security equipment for screenings using hand wands and X-ray machines.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Provided excellent customer service in a fast-paced environment.
- Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.
- Directed passengers clearly for quick movement through security screening process.
- Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
- Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.
School Bus Attendant
LOGAN BUS COMPANY
Ozone Park
05.2010 - 06.2021
- Ensured student safety during boarding and disembarking from the bus.
- Monitored student behavior to maintain a respectful environment on the bus.
- Assisted drivers with navigating routes and maintaining schedules effectively.
- Communicated with parents and school staff regarding student needs or concerns.
- Conducted routine inspections of the bus for cleanliness and safety compliance.
- Supported students with disabilities by providing appropriate assistance during transit.
- Managed emergency situations by following established safety protocols and procedures.
- Responded quickly and appropriately in emergency situations.
- Performed daily pre-trip inspections of the vehicle including checking fluid levels, tire pressure, lights, brakes.
- Maintained a clean and organized bus interior at all times.
- Provided basic first aid assistance in case of minor injuries while on board the bus.
- Communicated effectively with parents, teachers, administration, and other staff members regarding student issues or concerns.
- Enforced appropriate discipline when needed in order to maintain an orderly environment on the bus.
- Greeted students as they boarded the bus and ensured that they were seated properly.
- Verified that all passengers have exited the bus prior to leaving drop off location.
- Transported students between home, school, extracurricular activities, field trips.
- Adhered to school district policies and procedures for transportation of children.
- Ensured compliance with state laws pertaining to pupil transportation services and operations.
- Monitored student behavior to ensure compliance with school rules and regulations.
Education
High School Diploma -
JOHN ADAMS HIGH SCHOOL
Ozone Park, NY06-2001
Skills
- Security screening
- Identification verification
- Customer service
- Equipment operation
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
06.2021 - Current
School Bus Attendant
LOGAN BUS COMPANY
05.2010 - 06.2021
High School Diploma -
JOHN ADAMS HIGH SCHOOL
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