Devin A Beatty
Elmira,NY
Summary
I’ve worked with Burger King at both the Elmira branch and the Horseheads branch for 3+ years, and in that time I’ve become a knowledgeable shift manager proficient in scheduling, money handling, and team management. successful at overseeing all areas of operations. I’ve also learned to make adjustments to scheduling and task prioritization to keep customer satisfaction and store mandates on schedule.
Conscientious Clinical Assistant known for high productivity and efficiency in task completion. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and empathy, ensuring optimal support to patients and healthcare teams.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Arnot Ogden Medical Center
Elmira, NY
04.2023 - Current
- Phlebotomy
- Maintained and updated patient records using electronic health records system.
- Preformed hourly rounding
- Maintained a respectable and kind demeanor at all times
- Transport patients to different tests and/or
- Trained new staff on protocols and best practices in clinical settings.
- Assisted patients with basic care and provided excellent service.
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Collected specimens from patients for lab testing.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
Shift Manager
Bart Rich Enterprise
Elmira, NY
10.2019 - 03.2023
- Communicated with other shift managers to facilitate continuum of customer service.
- Helped employees accomplish tasks during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Upheld company standards and compliance requirements for operations.
- Coached employees on interactions with customers to drive exceptional service.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Reinforced rules to promote superior employee performance.
- Taught staff upselling techniques to meet revenue targets.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Elmira High School
Elmira, NY06.2021
Skills
- Opening and closing procedures
- Training and mentoring
- Schedule oversight
- Team development
- Issue and conflict resolution
- Troubleshooting
- Team management
- Analytical
- Customer service
- Critical thinking
- Multitasking
- Phlebotomy
- Electronic health records
- Patient transport
- Specimen collection
- Medical equipment maintenance
- Team collaboration
Community Service
- I volunteered for multiple food aid programs when I resided in Florida, providing more than 600 plus hours of support to these wonderful nonprofits. I’ve enjoyed every moment I spent getting to know everyone, while at the same time knowing that I was part of a team that was there to help give back to our community when it needed it most. The best part was knowing that I was able to help enable people to feed their families. I look forward to volunteering in the future because volunteering at these places made me who I am today.
References
- Crystal Spina +1 (607) 207-4137
- Judd Wilson +1 (607) 481-5830
- Cristy Lee Webster +1 (607) 846-8808
- Gerald Grace +1 (607) 377-9296
Timeline
Clinical Assistant
Arnot Ogden Medical Center
04.2023 - Current
Shift Manager
Bart Rich Enterprise
10.2019 - 03.2023
High School Diploma -
Elmira High School