Devin Abrew
Springfield,MA
Summary
- Customer Service & Communication – friendly, respectful, and professional with customers
- Teamwork & Reliability – dependable, on-time, and works well in fast-paced environments
- Retail & Sales – experienced in product knowledge and operating systems
- Health & Caregiving – compassionate, responsible, and experienced in assisting clients safely
- Automotive Knowledge – understands car maintenance basics (oil changes, tire checks, detailing, and troubleshooting)
- Problem Solving – able to stay calm and think clearly under pressure
- Time Management – handles multiple tasks efficiently and stays organized
- Technical Skills – comfortable using computers, apps, and retail systems
Overview
6
6
years of professional experience
Work History
Home Health Care Worker
Tempus
05.2024 - Current
- Provide daily care and support for clients, ensuring safety, comfort, and wellness.
- Assist with personal hygiene, meal preparation, and medication reminders.
- Maintain accurate records and communicate with supervisors about patient needs.
- Build strong relationships with clients and families through compassion and professionalism.
Sales Associate
Snipes USA
10.2023 - 04.2024
- Delivered excellent customer service in a fast-paced retail environment.
- Maintained up-to-date knowledge of sneaker releases and fashion trends.
- Handled POS transactions, returns, and inventory restocks efficiently.
- Contributed to store sales goals through upselling and product recommendations.
- Increased customer engagement through personalized service and product recommendations.
- Maintained accurate inventory levels, ensuring stock availability for popular items.
Sales Associate / Stocker
Lowes
05.2021 - 10.2022
- Helped customers with locating products and answering questions about home materials.
- Organized and restocked merchandise in multiple departments.
- assisted with inventory counts.
- Ensured safety standards and store appearance were consistently
- Assisted customers with product selection and recommendations to enhance shopping experience.
- Maintained organized displays and ensured merchandise was stocked and properly labeled.
Crew Member / Cashier
McDonald’s
08.2019 - 04.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to food safety protocols.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Maintained accurate inventory levels through regular stock checks and restocking as needed.
- Executed efficient order processing during peak hours, minimizing wait times for customers.
Education
High School Diploma -
Springfield International Charter School
Springfield, MASkills
Time Management,Team Leadership,Inventory Control,Customer Engagement,Operational Efficiency,Sales Optimization,
Food Safety Compliance,Problem Solving,Customer Retention,Conflict Resolution,Training Development,
Quality Assurance,Sales Forecasting,Process Improvement,Cash Handling,Customer Service,Team Collaboration,
Sales Strategy,Workplace Safety,Adaptability,Critical Thinking,Multitasking,Customer Focus,Attention to Detail,
Creative Thinking,Leadership Development,Inventory Management,Sales Training
Languages
Spanish
Professional Working
Interests
Passionate about hands-on and fast-paced work environments, including warehouse operations and logistics Strong personal interest in automotive maintenance, performance, and car customization Motivated to grow in financial literacy, credit building, and money management, with long-term goals of expanding knowledge in business and personal finance Enjoy learning new skills that support career growth, teamwork, and leadership development
Timeline
Home Health Care Worker
Tempus
05.2024 - Current
Sales Associate
Snipes USA
10.2023 - 04.2024
Sales Associate / Stocker
Lowes
05.2021 - 10.2022
Crew Member / Cashier
McDonald’s
08.2019 - 04.2021
High School Diploma -
Springfield International Charter School