Devin Akiens

• Patrol and Monitor: Conduct regular patrols throughout the retirement community, including

common areas, parking lots, and surrounding grounds, to ensure safety and security.

• Access Control: Monitor and control access to the community, ensuring that only authorized

individuals enter the premises.

• Incident Response: Respond to security incidents, emergencies, or medical situations promptly

and professionally, following established protocols.

• Communication: Maintain clear and effective communication with residents, staff, and

emergency services as needed. Report incidents and security concerns to the appropriate

authorities.

• Record Keeping: Maintain accurate logs of daily activities, incidents, and security concerns.

Complete reports and incident documentation as required.

• Safety Measures: Ensure compliance with safety regulations, policies, and procedures. Identify

potential security risks and recommend improvements to management.

• Customer Service: Provide exceptional customer service to residents and visitors, assisting them

with any security-related inquiries or concerns.

• Communicates needs, issues, and actions in designated areas to supervisors and keeps them informed

• Quickly responds to Patients, visitors and hospital personnel in of need help or guidance and assist in diffusing verbal and/or physical altercations.
• Reports security breaches, fires, and safety hazards.
• Provides escorts to hospital facilities and parking lots upon request from staff.

• Participate in investigations through data collection and documentation of incident reports.

• Rapid response to threatening area to set up controls required for emergencies, fires, codes, alarms, and other safety issues, as well as participating in routine safety training courses.

• Collect, examine, and log patient property and belongings and ensure they are properly secured until time of discharge.

• Provide security for patients, employees and visitors; protecting hospital buildings, assets and patrolling interior and exterior premises as assigned.

• Makes safe and efficient use of all of the department's equipment.

•Provide compassionate assistance to patients, visitor's, and staff offering guidance and escorts to ensurecomfort and peace of mind.