Devin Brooks
Cheney,Washington
Summary
Seeking employment that leverages skills and experience while fostering growth and learning towards a permanent role within a reputable company
Overview
16
16
years of professional experience
Work History
Owner/Operator
At Your Service Junk Removal
Cheney, Washington
01.2022 - Current
- Managed daily operations and logistics for junk removal services, enhancing service delivery and customer satisfaction.
- Scheduled appointments and communicated with customers to ensure timely service and positive experiences.
- Delivered excellent service to build long-term customer relationships and effectively resolve issues.
- Established referral opportunities by developing relationships with local businesses.
- Operated landscaping equipment, including mowers, blowers, and trimmers, with precision.
- Collaborated with team members to execute seasonal landscaping projects effectively.
- Cleared debris from properties to uphold cleanliness and safety standards.
Operations Manager
College Hunks Hauling Junk & Moving
Spokane, Washington
01.2020 - 01.2022
- Directed daily operations for junk removal and moving services to achieve profitability goals.
- Implemented strategies to enhance operational efficiency and effectiveness for both short-term and long-term goals.
- Supervised employee workflow to maximize productivity and uphold quality standards.
- Trained and mentored team members on safety protocols and customer service best practices.
- Coordinated client communications to ensure satisfaction with services delivered.
- Resolved customer complaints promptly, maintaining optimal satisfaction levels.
- Executed opening, closing, and shift change functions to maintain daily operational standards.
Equipment Operator
Waste Management
Spokane, Washington
04.2019 - 12.2019
- Operating heavy equipment such as compactor, loader, dozer, excavator, grader, dump truck, water truck/puller and backhoe.
- Executed safe equipment operations for garbage disposal, site road building, trenching, slope work, earth moving, and hauling to support efficient project progress.
- Conducted daily pre and post-trip inspections, performed maintenance and minor repairs on equipment, and completed water pipe work, ensuring operational readiness and reliability.
- Managed scale house operations, provided customer service, processed transactions, and maintained site reports and communications to enhance customer experience and operational efficiency.
Fireplace Technician
Chim Chimney
09.2017 - 04.2019
- Conducted service calls on gas/propane fireplaces, performing repairs, cleaning, maintenance, and installations, including gas leak detection and gas line installation, while enhancing stove appearance with specialized paint.
- Ensured units were installed according to manufacturer specifications and clearances, prioritizing safe burning and heating experiences.
- Installations included new construction, replacing existing units and inserts and free standing units.
- Provided efficient and friendly customer service while maintaining cleanliness and respect for customers' property.
- Performed store maintenance and repairs, operated forklift, and maintained cleanliness and organization of displays.
Fireplace Installer
Gale Contracting
07.2017 - 09.2017
- Executed installations for new construction, unit replacements, and free-standing units, enhancing residential comfort.
- Installed units with precision according to manufacturer directions and specifications, guaranteeing safe operation and heating.
- Performed gas/propane fireplace installation, repair, cleaning, maintenance, gas leak detection, and gas line installation (flex line) and pressure testing.
- Ensured customer satisfaction through efficient and friendly service while respecting property and possessions.
Equipment Operator
WM Greater Wenatchee
07.2013 - 07.2017
- Operating heavy equipment such as compactor, loader, dozer, excavator, grader, dump truck, water truck/puller and backhoe.
- Executed safe operations for garbage disposal, building site roads, trenching, slope work, and earth moving and hauling to support project needs.
- Conducted daily pre and post trip inspections, performed maintenance and small repairs on equipment, and managed water pipe work, shop maintenance, and site upkeep.
- Operated scale house, providing customer service and handling transactions efficiently.
- Managed operations at regional landfill.
Scale House Attendant/Laborer
Waste Management
Medical Lake
10.2010 - 03.2013
- Operated scale house, handled customer transactions, managed office opening and closing, and compiled daily sales and operations reports.
- Practiced operating heavy equipment, including compactor, loader, dozer, excavator, grader, dump truck, water truck, and backhoe, at various job sites.
- Executed safe operations for garbage disposal, site road construction, trenching, slope work, earth moving, and hauling.
- Conducted daily pre and post trip inspections, performed maintenance and repairs on equipment, and managed shop and site maintenance.
Education
Degree, GED - General Education
Wenatchee Valley College
Wenatchee, WA02-2008
Skills
- Operations management
- Logistics coordination
- Heavy machinery operation
- Scheduling coordination
- Safety compliance
- Project planning
- Time management
- Customer relationship management
- Service excellence
- Problem solving
- Attention to detail
Timeline
Owner/Operator
At Your Service Junk Removal
01.2022 - Current
Operations Manager
College Hunks Hauling Junk & Moving
01.2020 - 01.2022
Equipment Operator
Waste Management
04.2019 - 12.2019
Fireplace Technician
Chim Chimney
09.2017 - 04.2019
Fireplace Installer
Gale Contracting
07.2017 - 09.2017
Equipment Operator
WM Greater Wenatchee
07.2013 - 07.2017
Scale House Attendant/Laborer
Waste Management
10.2010 - 03.2013
Degree, GED - General Education
Wenatchee Valley College