Devin Brown
Atlanta,GA
Summary
"Dynamic professional eager to embark on a challenging career path that offers opportunities for growth and advancement. Open to embracing new job environments and keen to contribute positively to a team-oriented atmosphere. Adept communicator with a passion for collaboration and a demonstrated track record of fostering a supportive work environment. Possesses excellent data entry skills, with proficiency in Microsoft Word and Excel. Known for enthusiasm, dedication, and a proactive approach to tasks. Seeking to leverage these attributes to drive success and make meaningful contributions in a dynamic professional setting."
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Billing Clerk
CADUCEUS USA
02.2022 - 03.2024
- Answering phones, responding to patient requests or transferring to the necessary department
- Processing medical bills by sending them to insurance providers as necessary/ checking in ICD-10 for medical billing codes as necessary for correct billing
- Accurate logging of payments received from providers and patients while maintaining current records and balances
- Maintain current records including billing addresses, contacting patients as needed
- Collecting payments or other fees
- Assist clients with understanding billing and charges for which they are responsible
- Follow up on delinquent payments and resubmit billing as needed
- Review billing information for accuracy and completeness and obtain any missing information.
Export Coordinator and Billing/ Demurrage Coordinator
Hapag-Lloyd
05.2021 - 02.2022
- Assisted manufacturing, hardlines as well as corporations on the process of shipping/ logistics of their goods outbound and inbound to and from foreign destinations
- Kept daily data of what was being distributed from 2 ports on manufacturing goods
- Proceeded and denied billing documentation from carriers for them to transport goods inland
- Handled billing demurrage charges on shipments of products and containers coming inland from foreign countries.
Legal Assistant
Elizabeth Richards LLC
02.2020 - 04.2021
- Interacting with patients of Wellstar Hospital of MVA visits, on at fault party insurance and MedPay info and billing of those companies for visits, conducting legal research, and Billing out insurance companies as info provided by patients or legal representation
- Basic word processing and excel skills as well as operation of general office equipment
- Assist attorneys with legal paperwork, liens and clients insurance companies with attorneys communication by phone and email as well as setting up payment arrangements for court filings
- Research on patients qualifications and injuries for Third Party liability on hospital visits records and initiating into a queue for such.
Collections Representative
Credit Union Loan Source, LLC
10.2019 - 03.2020
- Assisted customers on defaulted loan status as well as customer service issues
- Handles accounts from 25-60 days past due as well as skiptracing and sitting documents to customer and other departments to be completed
- Maintain a steady call volume daily as well as Quality and deficiency balance.
Pre Registration
Emory Healthcare (Hollis Cobb)
02.2019 - 10.2019
- Interviewing incoming patients prior to admission to gather demographic, medical insurance and providing emergency information
- Ensuring completion of paperwork, sign-in and security procedures
- Additional duties may include collecting copayments, answering phones, assisting family members, and conducting research for prior medical records and account folders.
Legal Collections Asst
Parnell & Crum (Parnell & Parnell)
06.2018 - 01.2019
- Interacting with charged off clients, conducting legal research, and processing important documents for court
- Basic word processing skills as well as operation of general office equipment
- Assist attorney with legal paperwork, court filings and client communication by phone and email as well as setting up payment arrangements for pre suit court filings
- Oversaw collectors on all collection accounts for quality, goals and following policy and procedures.
Resolution Specialist
Guardian Credit Union
07.2016 - 05.2018
- Collected on Accounts in default for financial institution and also approved and denied in underwriting on loan apps
- Assisted in day to day operations of branches
- Approved and Denied apps for loans and extensions on accounts
- Was apart of team that found new way of helping credit union initiate training and also for annual employee training event
- Accomplishments: Set record for most collected per month twice
Sr. Assistant Manager
Security Finance
06.2014 - 06.2016
- Kept location up to profitable standards on installment loans with company and state guidelines
- Collections on past due accounts
- Cash handling and check processing as well as data entry and filing
- Helped manager in all phases of store activities and goals
- Kept location at a profitable state from internal to external expenses
- Accomplishments: Promoted to Assistant Manager
CSR
CSR for HP
02.2008 - 05.2014
- Received inbound calls on loan consolidation for US department of Education
- Assisted on process and starting consolidation programs
- Provided information on student loans after students completed school.
Education
Some college - Generals
Southeastern Beauty School-Columbus Midtown
Columbus, GAHigh school diploma - General Studies
Enterprise High School
Kansas City, KS05.2002
Skills
- Client Relations: Experienced in managing client relationships and ensuring satisfaction
- Office Management: Skilled in organizing office logistics and arrangements
- Microsoft Office Suite: Proficient in Word, Excel, Access, and Outlook
- Administrative Tasks: Competent in filing, reception duties, billing, and word processing
- Legal and Medical Knowledge: Familiar with legal research, medical coding, and billing processes
- Communication and Negotiation: Strong negotiation and cold calling skills
- Computer Proficiency: Experienced in databases, Adobe Acrobat, QuickBooks, and Salesforce
- Proofreading and Documentation: Detail-oriented with excellent proofreading and document management skills
- Customer Service: Exceptional customer support in various industries
- Analytical Skills: Able to analyze data and provide insights
- Financial Services: Knowledgeable in banking, cash handling, and accounting
- Typing Speed: Proficient in fast and accurate typing
- Software Proficiency: Familiar with DocuSign and other relevant software
- Medical Terminology: Proficient in medical terminology and documentation
Certification
- RHIT
- RHIA
- Driver's License
Additional Information
- SKILL SETS
- Negotiating and setting payment arrangements
- Ability to communicate with all levels of clients and office personnel
- Extensive knowledge of Microsoft word and excel
Timeline
Medical Billing Clerk
CADUCEUS USA
02.2022 - 03.2024
Export Coordinator and Billing/ Demurrage Coordinator
Hapag-Lloyd
05.2021 - 02.2022
Legal Assistant
Elizabeth Richards LLC
02.2020 - 04.2021
Collections Representative
Credit Union Loan Source, LLC
10.2019 - 03.2020
Pre Registration
Emory Healthcare (Hollis Cobb)
02.2019 - 10.2019
Legal Collections Asst
Parnell & Crum (Parnell & Parnell)
06.2018 - 01.2019
Resolution Specialist
Guardian Credit Union
07.2016 - 05.2018
Sr. Assistant Manager
Security Finance
06.2014 - 06.2016
CSR
CSR for HP
02.2008 - 05.2014
Some college - Generals
Southeastern Beauty School-Columbus Midtown
High school diploma - General Studies
Enterprise High School